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Small Business
Impress your employees
October 12, 2000: 1:46 p.m. ET

Understand others and get in synch emotionally so your team runs smoothly
By Jane Applegate
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NEW YORK (CNNfn) - The impression you make on your staff matters as much as the impression you make on your clients.

Camille Lavington, a business consultant, offers techniques for garnering respect in her book "You've Only Got 3 Seconds: How to Make the Right Impression in Your Business and Social Life."

Lavington says it helps to "recognize talent and express gratitude," while also maintaining an awareness of your own talents and abilities.

Making an effort to understand others is also important, she notes, adding that "persuasion starts when you get in synch with another person's values."

Other tips:

- Meet your own standards of excellence.

- Pay attention to your physical presentation. Back to top

- Allow others to take credit occasionally, so that you are perceived as fair.

  RELATED STORIES

Effective business leaders - Oct. 6, 2000

Meet outside the office - Oct. 5, 2000

Good first impression is important in business - Sept. 1, 2000
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