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Technology > Personal Tech
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Dell expands AC adapter recall
About 4.4 million now under recall; firm says units can overheat, possibly causing fire or shock.
October 11, 2004: 9:00 AM EDT

NEW YORK (CNN/Money) - Dell Inc. is recalling about 4.4 million power adapters for some of its laptop computers because of a risk of overheating, which could lead to a fire or electrical shock, the computer manufacturer said Friday.

Dell's recalled adapters were manufactured in China and sold between Sept. 1998 through Feb. 2002.  
Dell's recalled adapters were manufactured in China and sold between Sept. 1998 through Feb. 2002.

Dell has received seven reports of incidents involving the AC adapters overheating, but no injuries were reported, according to the U.S. Consumer Product Safety Commission (CPSC), which helped coordinate the recall.

Roughly 990,000 of those adapters were sold to U.S. consumers while the rest were sold overseas or to corporate customers in the United States.

Dell's Web site and customer service center sold the computers with adapters from September 1998 through February 2002 for $1,500 to $3,200.

The adapters were manufactured by Delta Electronics Inc. and sold separately for $30 to $70. The recalled adapters were used primarily with Dell Latitude, Precision and Inspiron notebook personal computers.

The notebook computers have the following model numbers, which can be found either on the surface of the computer or printed on a label on the bottom of the computer:

-- Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port

-- Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station

-- Precision: M40

Customers can identify the adapters with the word "DELL" and "P/N 9364U," "P/N 7832D" or "P/N 4983D" printed on the back of the unit.

The CPSC advised consumers with these adapters to immediately contact Dell to determine if they are included in the recall. Separately, consumers are advised to discontinue use of any recalled adapters.

Dell said it will send consumers with recalled adapters a free replacement.

Customers can also contact Dell at 1-800-418-8590 from 9 a.m. to 6 p.m. CT Monday through Friday, or consult Dell's Web site at http://www.delladapterprogram.com.  Top of page


-- Reuters contributed to this report




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Market indexes are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer LIBOR Warning: Neither BBA Enterprises Limited, nor the BBA LIBOR Contributor Banks, nor Reuters, can be held liable for any irregularity or inaccuracy of BBA LIBOR. Disclaimer. Morningstar: © 2012 Morningstar, Inc. All Rights Reserved. Disclaimer The Dow Jones IndexesSM are proprietary to and distributed by Dow Jones & Company, Inc. and have been licensed for use. All content of the Dow Jones IndexesSM © 2012 is proprietary to Dow Jones & Company, Inc. Chicago Mercantile Association. The market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. FactSet Research Systems Inc. 2012. All rights reserved. Most stock quote data provided by BATS.