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SBC plans to cut 10,000 jobs
Telecom giant will slash 6% of workforce by the end of 2005 through attrition and involuntary cuts.
November 5, 2004: 7:09 PM EST

NEW YORK (CNN/Money) - SBC Communications said Friday it plans to cut 10,000 jobs, or about 6 percent, of its workforce by December of 2005.

The layoffs will occur across the board, using attrition and involuntary cuts, Walt Sharp, spokesman for SBC, told CNNfn.

SBC, the nation's second-largest telecom company, said in a filing with U.S. market regulators it has cut about 7,000 jobs over the past year. It currently employs about 165,500 people.

A Lehman Brothers analyst note said earlier this week that SBC might reduce its workforce by 10,000 to 20,000 to bring its costs in line with those at other dominant local telephone companies, such as Verizon Communications Inc.

The brokerage firm also said such cuts could save $600 million to $1.2 billion in annual costs, Reuters cited the analyst report.

The telecom industry has shed thousands of jobs this year due to regulatory decisions and growing cost pressures. Many of the cuts have been focused in customer service or technical work that has either been automated or eliminated, such as telemarketing barred by the federal "Do Not Call" law.

The "Baby Bells" such as SBC (Research) and Verizon (Research) have also sought to reduce jobs in their traditional landline telephone business as customers shut those lines off in favor of wireless or cable services.

Outplacement firm Challenger Gray and Christmas Inc. said earlier this week that telecom companies announced 16,664 job cuts in October, more than any other U.S. industry and the third straight month of increased cuts.

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SBC had said earlier on Friday it might cut up to 1,000 jobs in Michigan as it consolidates work in call centers. Sharp told Reuters that the company has been clear about the need to trim its workforce, shedding about 16,700 jobs over the past two years.

"This has been an ongoing process, and has been for the last three or four years," Sharp told Reuters. "Each quarter management has indicated that that is a necessary and ongoing process, and it will continue."  Top of page


-- Reuters contributed to the story




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