CNNMoney.com
Companies Economy International Corrections Pre-market Trading After-hours Trading Winners/Losers/Actives Bonds Currencies Commodities World Markets Money Magazine Real Estate Mutual Funds Taxes Ask the Expert Money 101 Autos Loan Center Best Places to Live Ask the Expert Millionaires in the Making Ultimate Guide to Retirement Retirement Calculators Best Funds Ask the Mole Best Places to Retire Personal Tech Big Tech Blog Techland Blog Sectors and Stocks Fortune 500 Techs Tech Talk 100 Best Places to Launch Ultimate Resource Guide Small Biz Makeovers FSB 100 Ask & Answer Fortune 500 Technology Investing Management Rankings Main Create Portfolio Edit Portfolio Create Alerts Edit Alerts
Steal your travel agent's tricks
With the ExpertFlyer Web site, you can get an insider's peek into fare classes and seat availability.
By Barney Gimbel, Fortune writer-reporter

NEW YORK (Fortune) -- Your business meeting ends early and you're ready to head home - but your flight doesn't leave for a while. It's happened to all of us, and it happened to me just the other week.

I arrived at Chicago's O'Hare Airport a couple hours early for my flight back to New York's LaGuardia. It was a busy Monday and I knew standing-by for an early flight would be tight. But I wasn't flying blind.

That morning, I'd logged into one of my new favorite Web sites, ExpertFlyer. I got an inside peek into the airline's inventory for that day and I knew that the earlier flight at 6:20 p.m. had 14 open seats -- which made my chances for getting on that flight pretty good. (Long story short: I was the last guy who made it on.)

In fact, through ExpertFlyer, I knew almost as much about that flight as the gate agent did.

That's important because on any given flight there are dozens of different fares or classes of service and unlocking them can give you the power to optimize your travel experience.

ExpertFlyer allows you to be your own travel agent (though it doesn't book seats) by helping you find the flights that have better chances for upgrades, or search for the fares that allow much more flexibility without much more dough. (Without this, nailing down frequent-flier tickets or upgrades often requires multiple phone calls, numerous Web searches, and too many compromises.)

Take that same trip back to New York on American. If I were an elite member of American's frequent flyer program and had a flexible schedule, I'd want to see which flights offered the best chance of a free upgrade to first class.

By checking inventory on ExpertFlyer, I could see that the 7:15 p.m. flight has more "X" seats available ("X" is the fare bucket American uses to indicate how many domestic upgrades are available on a particular flight; Delta uses "G"). So before I call my travel agent or go online, I know where things stand. You can even sign up for customized alerts that will notify you if award seats become available on a particular flight.

Another trick is finding coach fares like American's B-fares. They allow the same flexibility of fully refundable coach tickets but are often a couple hundred dollars cheaper. They also allow you to upgrade for 10,000 miles each way, while most coach fares require 25,000 miles and a $250 surcharge.

You can't search this on American's Web site - it will offer you only the cheapest coach seat or the most expensive, full-fare seat, known as a "Y" fare. On a New York to Paris roundtrip trip in August, booking the full fare coach seat cost $3,830 but the B fare on that same flight cost $2,117.

The site, with a starting cost of $4.99 a month, is aimed at travel pros, but a new "consumer version" is on the way this fall. And despite all the site's bells and whistles, I still sat on O'Hare's runway for three hours - sadly, ExpertFlyer doesn't predict thunderstorms.

________________________

Cheat your way to elite status: You don't need to log a million miles to get benefits like express check-in and free upgrades.  Top of page

YOUR E-MAIL ALERTS
Follow the news that matters to you. Create your own alert to be notified on topics you're interested in.

Or, visit Popular Alerts for suggestions.
Manage alerts | What is this?
© 2008 Cable News Network. A Time Warner Company. All Rights Reserved. Terms under which this service is provided to you. Privacy Policy
Copyright © 2008 BigCharts.com Inc. All rights reserved. Please see our Terms of Use.
MarketWatch, the MarketWatch logo, and BigCharts are registered trademarks of MarketWatch, Inc.
Intraday data provided by Interactive Data Real-Time Services and subject to the Terms of Use.
Intraday data is at least 20-minutes delayed. All times are ET.
Historical, current end-of-day data, and splits data provided by Interactive Data Pricing and Reference Data.
Fundamental data provided by Morningstar, Inc..
SEC Filings data provided by Edgar Online Inc..
Earnings data provided by FactSet CallStreet, LLC.