Problems plague new Heathrow terminal
British Airways cancels 20% of flights at new terminal building.
LONDON, England (CNN) -- Flight cancellations, delays, and baggage problems plagued Heathrow Airport's new Terminal Five for a second day Friday, causing further headaches for passengers just a day after the much-heralded building opened for business.
British Airways, the only airline at the new terminal, canceled 20% of its flights from the terminal on Friday, a spokesman said, and predicted possible delays for the remaining 80%.
Passengers are allowed to take only hand luggage on flights from the terminal, and no baggage will be checked in, the spokesman said.
The problems are an embarrassment for British Airways and Heathrow, which spent two decades and $8.6 billion building the terminal. Airport operator BAA promised that the terminal would be able to handle dozens of planes at the same time and process 12,000 bags an hour. 
