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Gerri Willis Commentary:
Top Tips by Gerri Willis Column archive

Beware of shopping blunders

Gerri Willis gives tips on what to avoid when shopping in a recession.

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By Gerri Willis, CNN

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For more information on managing your largest investment, check out Gerri Willis' "Home Rich," now in bookstores.

NEW YORK (CNNMoney.com) -- Sagging sales, liquidation, bankruptcy - this holiday season, the retail biz is hard to navigate. Here are some mistakes you'll want to avoid as you do your shopping.

1. Beware worthless plastic

Bottom line here: Avoid buying cards from financially distressed retailers.

Consumers have lost millions in gift-card value to bankruptcies. Now, if a retailer goes bankrupt, your gift card may be honored - or a competitor may honor it. But it also could be that it's not honored and you could be stuck in bankruptcy court along with other creditors.

2. Bank gift cards are no bargain

No and more importantly, it's still not the best deal out there. In November, the FDIC expanded its insurance to include bank-branded prepaid gift cards, but only if your name and information is registered and attached to your card purchase - which isn't often.

So, if your bank goes under, you're unlikely to have any insurance says David Barr of the FDIC. Plus, bank cards are usually saddled with fees and expiration dates.

Consumer groups like Consumers Union have asked the FDIC to ensure that gift-card proceeds held in banks - whether for the bank itself or a retailer - are insured for every cardholder. So we'll keep you updated on those developments.

3. Silver lining: Return policies

Here's a bit of a silver lining: This year a little more than half of retailers polled by the National Retail Foundation indicated that holiday return policies will be more lenient this year than the policy for the rest of the year.

Some stores have streamlined and increased the time you have to return items by as much as three weeks in some cases. Other stores, like Sears, are easing restocking fees says Ed Dworsky of Consumerworld.org. Of course, that's not all across the board.

Best Buy (BBY, Fortune 500), for example, shortened the time you have to return your stuff by a week. That said, you should still make sure you understand exactly what that the return policy is.

If a store is liquidating, it could mean the store is going out of business. If a store is liquidation, you better be satisfied with the product you're buying. To top of page

Gerri's Mailbox: Got questions about your money? We want to hear them! Send e-mails to toptips@cnn.com or click here - each week, we'll answer questions on CNN, Headline News and CNNMoney.com.
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Markets Last Change
Dow Jones 10,270.47 73.00 / 0.71%
Nasdaq 2,167.88 18.86 / 0.88%
S&P 500 1,093.48 6.24 / 0.57%
10-year Bond 99 19/32 Yield: 3.42%
U.S.Dollar 1 euro = $1.495 0.003
November 13, 2009 4:01 PM ET
CompanyPrice% Change
YRC Worldwide Inc 1.12 22.53%
Blockbuster Inc 0.76 -8.46%
Dollar General Corp 22.64 7.81%
JC Penney Co Inc 31.34 6.63%
Nov 13 3:53pm ET †
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