Where workers make their own rules

The worker-owners of this design business put a premium on health benefits and avoiding layoffs.

EMAIL  |   PRINT  |   SHARE  |   RSS
google my aol my msn my yahoo! netvibes
Paste this link into your favorite RSS desktop reader
See all CNNMoney.com RSS FEEDS (close)

When construction jobs dried up, South Mountain put staff to work on community projects.
South Mountain
Headquarters: Martha's Vineyard
Employees: 32
2008 Revenue: $9 million
Key Benefit: Workers can become owners after five years.
7 great places to work
Free beer, generous vacation leave, and a say in company decisions - see how 7 innovative companies are inspiring workers and boosting the bottom line.

(Fortune Small Business) -- In a matter of months, South Mountain Co., a design and construction firm based on the Massachusetts island of Martha's Vineyard, saw its two-year backlog of projects shrink to a mere six months' worth of work.

"For the first time we had to consider what happens if there isn't enough work," says John Abrams, founder of the $9 million firm, which builds energy-efficient housing.

Rather than hand out pink slips, South Mountain tried to keep its 32 employees busy, taking on small jobs it wouldn't have accepted in the past and keeping previously subcontracted work in-house. It even put staff to work on community projects that produce little or no immediate revenue.

"We all sink or swim together," Abrams says.

Founded in 1975, South Mountain became a three-owner cooperative in the late 1980s. Today 17 of its employees are owners (any employee can buy a stake in the company after five years of service). Each worker-owner has equal voting power in bimonthly meetings. Maybe that's why a third of annual profits are distributed to everyone at the company based on the number of hours worked.

The worker-owners are generous with health benefits too: Health-care needs are covered 100%. If medical insurance won't pay for a particular treatment -- homeopathic remedies, for example -- the company will help out. When designer Derrill Bazzy adopted a son, South Mountain wrote a check that covered half the cost.

"The company is committed to making sure no employee gets in a position that could bury them," Bazzy says.

None of this comes cheap. Health and disability benefits cost the company about $500,000 annually, nearly 6% of revenue (higher than the national average of 2% to 4%). But all decisions are reached by consensus, which keeps morale high.

"People are happier in co-ops, not because there's more money but because they have a say in how resources are spent," says Newell Lessell, president of the ICA Group, a nonprofit that works with employee-owned firms.

Just as the company's contingency plan to avoid layoffs was going into effect, South Mountain caught a break: A $1 million building renovation deal came through, along with other contracts. Even so, the company's efforts to keep everyone employed - regardless of cost - didn't go unappreciated. Says Bazzy, "A little inefficiency can get you a much more dedicated employee."

Talk back: Tell us how your company motivates its staff.  To top of page

To write a note to the editor about this article, click here.

QMy dream is to launch my own business someday. Now that it's time to choose a major, I'm debating if I should major in entrepreneurial studies or major in engineering to acquire a set of skills first. Is majoring in entrepreneurship a good choice? More
Get Answer
- Spate, Orange, Calif.

More Galleries
17 cool gadgets that tease the future Smart telescopes, surveillance for dogs, an electric roadster and more from CES 2018. More
These 12 airplane beds let you really sleep on a flight For the price of a premium class ticket, you may just get a space that's comfortable, private, and quiet enough to ensure a good rest. More
CES 2018 kicks off with oddball gadgets The biggest tech show of the year opened with a collection of quirky gadgets. More
Worry about the hackers you don't know 
Crime syndicates and government organizations pose a much greater cyber threat than renegade hacker groups like Anonymous. Play
GE CEO: Bringing jobs back to the U.S. 
Jeff Immelt says the U.S. is a cost competitive market for advanced manufacturing and that GE is bringing jobs back from Mexico. Play
Hamster wheel and wedgie-powered transit 
Red Bull Creation challenges hackers and engineers to invent new modes of transportation. Play