Microsoft, Google in software row

Microsoft claims new Google application disables a key function in Outlook e-mail program.

EMAIL  |   PRINT  |   SHARE  |   RSS
 
google my aol my msn my yahoo! netvibes
Paste this link into your favorite RSS desktop reader
See all CNNMoney.com RSS FEEDS (close)

DETROIT (Reuters) -- Microsoft Corp's Bing search engine won more market share from rivals last week, according to new industry data released on Wednesday, but still trails Google Inc and Yahoo Inc.

Challenging market leader Google -- which in turn is looking to break into Microsoft's core software market -- is a long-term project, said Microsoft chief executive Steve Ballmer.

"We have had some very good initial response," Ballmer said at a conference in Detroit. "I don't want to over-set expectations. We are going to have to be tenacious and keep up the pace of innovation over a long period of time."

Microsoft (MSFT, Fortune 500) grabbed 12.1% of U.S. Internet searches for the work week June 8-12, according to data released by industry tracker comScore earlier on Wednesday.

That is up from 11.3% in the June 1-5 period -- the week in which Bing was launched -- and up from 9.1% the week before that.

For comparison, Google (GOOG, Fortune 500) got 65% of U.S. searches in May, the last full month for which figures are available, followed by Yahoo (YHOO, Fortune 500) with 20.1% and Microsoft with 8%.

Analysts and investors are keenly awaiting data for all of June to see if Microsoft can hold onto early gains.

Ballmer acknowledged the tough task of beating Google, which he referred to as "a big dog competitor".

The world's largest software company has long been determined to play a major role in the lucrative Web search market after watching upstart Google take a stranglehold.

At the same time, Google is looking to take advantage of its popularity to launch software that competes with Microsoft's, which has created a new source of tension between the two companies.

Microsoft ratcheted up that tension on Wednesday by claiming that Google's new Apps Sync for Microsoft Outlook software -- which allows users to share data between their Outlook e-mail and Google's online offerings -- disables a key function in Outlook.

"The installation of the Google Apps Sync plugin disables Outlook's ability to search any and all of your Outlook data," Outlook product manager Dev Balasubramanian wrote on a Microsoft blog. "It is also important to note that uninstalling the plugin may not fix the issue."

The problem, though relatively unimportant to users, represents a crucial struggle between Microsoft and Google for e-mail customers.

Google's new product allows business users to continue using Outlook for email and other tasks, but the back-end functionality and data storage moves to Google, instead of residing on a company's internal servers running Microsoft software.

Google acknowledged the Outlook problem identified by Microsoft, and several other issues where its software does not mesh well with others.

"We're working with Microsoft and other partners to help fix these issues and support additional Outlook features like multiple calendars," said Google Apps senior product manager Chris Vander Mey in a blog post. "We'll keep you posted on our progress."

Microsoft shares closed up just less than 1% at $23.68, while Google's fell 0.2% to $415.16, both on Nasdaq.  To top of page

Features
They're hiring!These Fortune 100 employers have at least 350 openings each. What are they looking for in a new hire? More
If the Fortune 500 were a country...It would be the world's second-biggest economy. See how big companies' sales stack up against GDP over the past decade. More
Sponsored By:
More Galleries
6 great Memorial Day car deals Here are some hot tips if you're going out car-shopping this weekend. More
10 multi-million-dollar mega-yachts These folks definitely do not need a bigger boat. Peek inside some of the swankiest vessels on the high seas. More
Build your own eco-friendly house Home is wherever you want it to be. This 150-square-foot home can be shipped almost anywhere and then assembled like Ikea furniture in about four days. More
Sponsors
Worry about the hackers you don't know 
Crime syndicates and government organizations pose a much greater cyber threat than renegade hacker groups like Anonymous. Play
GE CEO: Bringing jobs back to the U.S. 
Jeff Immelt says the U.S. is a cost competitive market for advanced manufacturing and that GE is bringing jobs back from Mexico. Play
Hamster wheel and wedgie-powered transit 
Red Bull Creation challenges hackers and engineers to invent new modes of transportation. Play

Copyright 2009 Reuters All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
Market indexes are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer LIBOR Warning: Neither BBA Enterprises Limited, nor the BBA LIBOR Contributor Banks, nor Reuters, can be held liable for any irregularity or inaccuracy of BBA LIBOR. Disclaimer. Morningstar: © 2012 Morningstar, Inc. All Rights Reserved. Disclaimer The Dow Jones IndexesSM are proprietary to and distributed by Dow Jones & Company, Inc. and have been licensed for use. All content of the Dow Jones IndexesSM © 2012 is proprietary to Dow Jones & Company, Inc. Chicago Mercantile Association. The market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. FactSet Research Systems Inc. 2012. All rights reserved. Most stock quote data provided by BATS.