Credit card outage hits Wal-Mart

By Charles Riley, staff reporter


NEW YORK (CNNMoney.com) -- A Wal-Mart Stores data system failure left shoppers unable to use some credit and debit cards on Thursday, a spokesman for the world's largest retailer said.

The outage lasted about 90 minutes at Wal-Mart and Sam's Club stores nationwide, and was caused by a failure of a back-up breaker while the main system underwent required maintenance.

Wal-Mart (WMT, Fortune 500) spokesman Dan Fogleman apologized to customers.

"We apologize to any customers who were inconvenienced today, as we recognize electronic payment methods are very popular among our shoppers.

"Within a matter of minutes, we began making some changes to try and minimize the impact to our customers and allow most credit transactions to be processed. We were able to restore the system back to normal in approximately 90 minutes," Fogleman said.

Fogleman indicated that the system failure resulted in problems with card-reading machines.

Fogleman wouldn't speculate about how much money Wal-Mart lost due to the outage, or how many shoppers were affected, but did note that customers were still able to pay by cash or check. To top of page

Frontline troops push for solar energy
The U.S. Marines are testing renewable energy technologies like solar to reduce costs and casualties associated with fossil fuels. Play
25 Best Places to find rich singles
Looking for Mr. or Ms. Moneybags? Hunt down the perfect mate in these wealthy cities, which are brimming with unattached professionals. More
Fun festivals: Twins to mustard to pirates!
You'll see double in Twinsburg, Ohio, and Ketchup lovers should beware in Middleton, WI. Here's some of the best and strangest town festivals. Play
Index Last Change % Change
Dow 18,232.02 -53.72 -0.29%
Nasdaq 5,089.36 -1.43 -0.03%
S&P 500 2,126.06 -4.76 -0.22%
Treasuries 2.22 0.03 1.37%
Data as of 10:00am ET
Company Price Change % Change
Bank of America Corp... 16.75 0.02 0.12%
Apple Inc 132.54 1.15 0.88%
Hewlett-Packard Co 34.76 0.93 2.75%
AT&T Inc 34.71 -0.36 -1.03%
Microsoft Corp 46.90 0.00 0.00%
Data as of May 22
Sponsors

Sections

The record airbag recall and the GM ignition switch recalls has resulted in a huge percentage of cars on the road today having been recalled. More

The True Cost, a new documentary, chronicles the evils of the clothing industry and asks us to stop buying so much cheap stuff More

Sarah Kauss launched S'well to rid the world of plastic water bottles. In five years, she's sold 4 million of her stainless steel bottles. More