Holiday retail sales reflect growing wealth gap in U.S.

@CNNMoney January 5, 2012: 3:15 PM ET
holiday-season-end-sales.gi.top.jpg

NEW YORK (CNNMoney) -- The income divide in the U.S. is not only evident in unemployment lines and protests outside Wall Street, but also in the way consumers shopped during the holidays.

Although retailers declared the shopping season a success overall, strong sales were not shared across the board. That was reflected in December's same-store sales reports, which measures sales at stores that have been open for at least a year and is an important gauge of a retailer's health.

While high-end stores like Saks (SKS) and Nordstrom (JWN, Fortune 500) strongly outperformed the year before, stores geared toward shoppers in the middle and lower income brackets like Gap (GPS, Fortune 500) and Kohl's (KSS, Fortune 500) fell short of where they were just one year ago.

"We have an economy that's very divided among the affluent and the less affluent -- the chains that attract middle- and low-income shoppers are barely showing growth," said Candace Corlett of WSL Strategic Retail, a New York-based consulting firm.

Target (TGT, Fortune 500) also fared worse than expected this season as persistently high unemployment and uncertainty about the economy weighed on their core customers, while sales at Macy's (M, Fortune 500) and Bloomingdale's were strong.

"The shrinking middle class is really showing up in retail -- retailers that cater to the middle class got hurt the most," explained Sherif Mityas, partner in the retail practice of A.T. Kearney, a New York-based consulting firm.

Because of their poor performance during the season, those retailers had to rely heavily on sales and promotions to motivate cash-strapped consumers this season, even in the days right before Christmas when shoppers usually pay a premium to snag those last-minute gifts.

Some stores -- like Target and Best Buy (BBY, Fortune 500) -- introduced added incentives like flash sales, giveaways and extended hours to lure more shoppers as the season progressed. Toys R Us stayed open around the clock for more than four days before Christmas Day.

The best January sales

A holiday season that kicked off with record-setting shopping days on Black Friday and Cyber Monday and ended with a stampede for post-Christmas sales made one thing clear -- many Americans needed those discounts and promotions to salvage the season.

"Retailers have learned they can get the sales, but they have to put the right deal on the table," Mityas said. And until the economy improves, "the only way to drive traffic now is to further discount," he added.

But all those 40%, 50% and 60%-off sales will take a toll on margins, which were already narrower than they were a year ago because of the rising cost of materials and transportation.

And that does not bode well for those stores going forward, Mityas said. "Discounts are going to give you some sales but you're not going to make any money." To top of page

Most Popular
Europe debt crisis and jobs numbers to drive stocks
 
Farmers hit the jackpot in Kansas oil boom
 
Apple to DOJ: Bite me
 
Postal Service offers $15,000 buyouts to 45,000 mail handlers
 
Summer gas prices - as good as they'll get
 
Just the Facts
How big is our big deficit?

What measures -- spending cuts, tax hikes, or both -- are needed to tame the budget deficit? Money magazine looks at how we got here and how big our debt really is.

What you need to know about the budget

Politicians are arguing fiercely over the proper size of the government. Money magazine looks at the facts -- how much we spend and what we spend it on.

Overnight Avg Rate Latest Change Last Week
30 yr fixed3.80%3.80%
15 yr fixed3.09%3.11%
5/1 ARM2.65%2.69%
30 yr refi3.77%3.86%
15 yr refi3.09%3.21%
Rate data provided
by Bankrate.com
View rates in your area
 
Find personalized rates:
Hot List
CEOs who served their country

FedEx's Fred Smith did 2 tours of duty in Vietnam as a Marine. Meet 10 Fortune 500 executives who served in the U.S. military.  More

Farmer power forces Big Oil bidding war 

Group of farmers in southern Kansas pool their land to more than double their money from an oil company for their mineral rights. Play

6 great Memorial Day car deals

Here are some hot tips if you're going out car-shopping this weekend. More

Build your own mail-order home

This 150-square-foot home can be shipped anywhere and then assembled like Ikea furniture. More

How we got our jobs after college

Many Class of 2012 grads find themselves without work. But those who landed jobs say internships are key. More

CNNMoney Sponsors
Market indexes are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer LIBOR Warning: Neither BBA Enterprises Limited, nor the BBA LIBOR Contributor Banks, nor Reuters, can be held liable for any irregularity or inaccuracy of BBA LIBOR. Disclaimer. Morningstar: © 2012 Morningstar, Inc. All Rights Reserved. Disclaimer The Dow Jones IndexesSM are proprietary to and distributed by Dow Jones & Company, Inc. and have been licensed for use. All content of the Dow Jones IndexesSM © 2012 is proprietary to Dow Jones & Company, Inc. Chicago Mercantile Association. The market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. FactSet Research Systems Inc. 2012. All rights reserved. Most stock quote data provided by BATS.