How CarMax cares

  @FortuneMagazine March 21, 2013: 7:04 AM ET
GRE08 carmax

CarMax CEO Tom Folliard (right) and general manager Richard Buscher at a store in Chattanooga


A couple of years ago, an employee of used-car retailer CarMax told CEO Tom Folliard the company should siphon gas.

That may sound more like a teenage prank or petty crime than C-suite strategy, but Folliard decided to adopt the employee's suggestion. CarMax now sucks tens of thousands of gallons of gas from the wholesale cars it buys each year and transfers it to the tanks destined for its retail vehicles. The move has saved the company more than half a million dollars.

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