Microsoft's hard sell backfires
Competitors are used to Microsoft's strongarm tactics, but it turns out that the Windows maker doesn't exactly apply a soft touch to customers, either. At least one Microsoft employee has used a sleazy scare tactic to attempt to get a customer to buy more Microsoft software.

When Auto Warehousing CIO Dale Frantz got an inquiry from Microsoft employee Janet Lawless about the company's software-licensing status, he politely replied that his Microsoft licenses were fine, thanks for asking. He got back a note from Lawless informing him that Auto Warehousing was at "significant risk." Frantz had to call his lawyer in to get Lawless to back off. Computerworld got wind of the situation and raised a stink, prompting Microsoft PR to claim that Lawless, an "engagement manager," was just helping a customer navigate the supposed complexities of buying software licenses from Microsoft. If that's what the engagement is like, we'd hate to hear about the marriage.
Posted by Owen Thomas 9:06 PM 0 Comments comment | Add a Comment

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Market indexes are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer LIBOR Warning: Neither BBA Enterprises Limited, nor the BBA LIBOR Contributor Banks, nor Reuters, can be held liable for any irregularity or inaccuracy of BBA LIBOR. Disclaimer. Morningstar: © 2014 Morningstar, Inc. All Rights Reserved. Disclaimer The Dow Jones IndexesSM are proprietary to and distributed by Dow Jones & Company, Inc. and have been licensed for use. All content of the Dow Jones IndexesSM © 2014 is proprietary to Dow Jones & Company, Inc. Chicago Mercantile Association. The market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. FactSet Research Systems Inc. 2014. All rights reserved. Most stock quote data provided by BATS.