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When it comes to crossing the line, bold-faced names rarely disappoint.
The complete 101 See the video, test your Dumbest knowledge, and check out our 'Worst moments in customer service' gallery. (more)
How not to love your customer Business 2.0's Owen Thomas and comedian Mo Rocca discuss some of the '101 Dumbest Moments in Business.' (more) video
Bosses behaving badly The mind-boggling mishaps that took place in the executive - and hotel - suite. (more)
Misadventures in marketing Hunt for Hoffa?! See which companies had trouble coming up with the right message. (more)