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Can this company change direction?

For a recent Makeover, FSB sent a team of experts to CLM Services, an outfit that recycles wooden pallets used by industrial customers in Chicago and the surrounding area. Slow-paying clients have tested CEO Scott Pickens' ability to manage the cash-strapped venture. He is also looking to streamline production and cut costs. Here is a look at CLM and the team that runs it. To find out what our experts advised Pickens to do to put the company on stronger footing, go to Nailing new profits

By Patricia B. Gray

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Piles of pallets await recycling at CLM's Hammond, Ind. yard.

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