Accounting Customer service Hiring & human resources Legal Management Raising money Sales & marketing Selling a business Startup Technology Small & Global How We Got Started Biz Books Innovators Owner Tested Tech Edge Best Bosses Next Little Thing Startup Showdown Current Issue Archive
6 of 6
BACKNEXT
'Bracing for a train wreck'
'Bracing for a train wreck'
Ruthayn Scaglio
Owner, Shoetique
Katonah, N.Y.

When we opened a year and a half ago, we hit the ground running. Then, it was like someone just shut the light off. No dimmer, just completely shut off. Katonah, with its typically bustling little storefronts, has become a ghost town.

Women don't need shoes - they want shoes. In attempt to keep the store moving, I've cut back my employees' hours, opened up the store on Sundays and carefully monitored my inventory. I've also sent out e-mails to my loyal customers to lure them in, but I assume they're ignoring them the same way I'm trashing e-mails from my favorite stores.

Another issue is trying to compete with the big guys in the malls. I simply can't match their discounts unless I put a sign out on the street that says, "Come in and take for free!"

Last year, our Black Friday was really busy, but this year, while trying to stay positive, I'm bracing for a train wreck. People are frozen and we're just trying to hold on until the spring thaw - at that point, I have faith business will turn for the better.

More galleries

Email | Print | Share  |  RSS
 
google my aol my msn my yahoo! netvibes
Paste this link into your favorite RSS desktop reader
See all CNNMoney.com RSS FEEDS (close)
LAST UPDATE: May 18 2009 | 3:28 PM ET
Sponsored by
More Galleries
Holiday gifts for the yoga nut These 7 small brands are helping fuel a booming yoga industry. More
Not ready for takeoff Why 7 flying car startups are still grounded. More
Next Little Thing 2010 Wireless electricity. Invisible speakers. A mind-reading headset. See what's coming in 2010. More
Sponsors

© 2009 Cable News Network. A Time Warner Company. All Rights Reserved. Terms under which this service is provided to you. Privacy Policy
Copyright © 2009 BigCharts.com Inc. All rights reserved. Please see our Terms of Use.
MarketWatch, the MarketWatch logo, and BigCharts are registered trademarks of MarketWatch, Inc.
Intraday data provided by Interactive Data Real-Time Services and subject to the Terms of Use.
Intraday data is at least 20-minutes delayed. All times are ET.
Historical, current end-of-day data, and splits data provided by Interactive Data Pricing and Reference Data.
Fundamental data provided by Morningstar, Inc..
SEC Filings data provided by Edgar Online Inc..
Earnings data provided by FactSet CallStreet, LLC.