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Lack of standards
Lack of standards
One of your main jobs is to set standards in such essential areas as quality control, customer service and the company's public image. In my picture framing business, the standard for quality control is arm's-length inspection: If you can't see a problem at arm's length, you're fine.

NEXT: Lack of controls
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LAST UPDATE: Jun 02 2009 | 3:58 PM ET
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