From a free lawnmower and swankier hotel room to a coveted seat on another flight after a cancellation, these 10 consumers have mastered the art of getting what they want from customer service reps.
|Ex-CIA boss amazed Trump doesn't believe Russia hacked US election|
|Trump & Boeing: It's not about Air Force One, it's about China|
|JCPenney, Kohl's, Macy's and Sears sued over misleading prices|
|India's cash crisis is 'a mammoth tragedy,' says former prime minister|
|Nordstrom's $85 leather-wrapped rock has sold out online|