From a free lawnmower and swankier hotel room to a coveted seat on another flight after a cancellation, these 10 consumers have mastered the art of getting what they want from customer service reps.
|James O'Keefe, conservative provocateur, targets CNN with secret recordings|
|Mexican senator aims to hit U.S. for Trump's 'big lie' on NAFTA|
|Powerball ticket sold in Indiana hits $435M jackpot|
|ABB: Company says employee has gone missing with $100M|
|Media more trustworthy than Trump, poll finds|