Capital One
Capital One

The bank's account does not boast a relatively large number of followers, with about 4,000, but uses its account @AskCapitalOne to connect customer service representatives with the broader community tweeting questions and concerns. Capital One's team signs its tweets, so you can attach a name to the corporate response. While other banks can boast more followers, Capital One eschews corporate news for direct service.



By Alex Konrad @FortuneMagazine - Last updated May 22 2012: 10:19 AM ET
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