Previous pay: $40,000 to $50,000
Current pay: $12/hour
Where they live: Family shelter
A mother and her three children in Bergen County, N.J., now call a shelter home. Too ashamed to show their faces, the mother says, "I never thought in a million years I'd be at this point."
But when she lost her customer service job, she could no longer pay the rent in a county where the median household income is $77,000.
The manager of the shelter sees more and more families like this -- stuck in the middle. Not living in poverty but not making it either.
Since we first met her, the mother has been re-hired by her previous employer working in customer service, but only part time.
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