CEO of HSN
When I was at Nike, I was bemoaning the fact that somebody on my team wasn't performing -- and I was trying to get him to perform better. Finally, Phil Knight [Nike co-founder and chairman] said to me, "Mindy, what you really have to focus on is not trying to make ordinary people extraordinary. You need to hire extraordinary people." In today's world, talent is so critical to the success of what you're doing -- their core competencies and how well they fit into your office culture. The combination can be, well, extraordinary. But only if you bring in the right people.
We went through our archives for nearly a decade of collected wisdom that still holds up.