Helping civil servants get their due
gallery her11 retirement tammy flanagan

Tammy Flanagan, 54

On a crusade since: 1983

Day job: Senior benefits director, National Institute of Transition Planning

Achievement: Aiding federal workers with retirement decisions

Why she's a hero: Flanagan's longtime job has been to educate U.S. government employees about their retirement benefits. But it has also been her calling.

Beyond the seminars, articles, and broadcasts central to her work, she rises early and stays up late to answer up to 1,000 e-mails a month, helping workers select pension options or ensure that they haven't been shortchanged on benefits.

"No one is explaining things. I make sure people know what they're entitled to," she says.


  @Money - Last updated November 12 2012 06:25 AM ET
Join the Conversation
Find Homes for sale
  • Property Type
  • Find a home in:
    New York | Atlanta | Chicago | Los Angeles
    Washington D.C | Houston | Philadelphia | More options
Market indexes are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer LIBOR Warning: Neither BBA Enterprises Limited, nor the BBA LIBOR Contributor Banks, nor Reuters, can be held liable for any irregularity or inaccuracy of BBA LIBOR. Disclaimer. Morningstar: © 2014 Morningstar, Inc. All Rights Reserved. Disclaimer The Dow Jones IndexesSM are proprietary to and distributed by Dow Jones & Company, Inc. and have been licensed for use. All content of the Dow Jones IndexesSM © 2014 is proprietary to Dow Jones & Company, Inc. Chicago Mercantile Association. The market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. FactSet Research Systems Inc. 2014. All rights reserved. Most stock quote data provided by BATS.