Rescuing the elderly from financial fraud

These MONEY heroes keep an eye out for the financial security of nursing-home residents and other seniors who may be targeted for fraud.

A voice for the elderly

elizabeth bispo

Elizabeth Bispo, 65
Volunteer ombudsman, Texas Department of Aging and Disability Services

A retired nurse, Bispo saw that many of her charges were unable to fight for their rights and needs. So in 2009 she volunteered for a federal program intended to resolve nursing-home residents' complaints.

Required to visit monthly, she instead goes weekly to four facilities in her hometown of Fredericksburg, Texas. She addresses financial problems both small and large -- for example, reporting a relative who's draining a resident's bank account.

Her pet cause: explaining to families the need for a financial power of attorney.

"I try to educate people about watching out for their parents. Because what I see happens when it's too late," says Bispo.

  @Money - Last updated September 11 2013 05:29 PM ET
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