Table of contents: VOL. 5, NO. 1 - January 1, 2004
12 Hot Startups Hatched during the bust, these promising companies will be the first to ride the rebound. Remember: You read about them here first.
The Phantasmagoria Factory In two decades of wild theatricality, Cirque du Soleil has never had a flop. Credit the talented artists for the dazzling shows--and shrewd business decisions for their sustained success.
Under The Knife The health-care industry's archaic information technology is a major cause of runaway costs. One doctor's struggle to slash red tape at his hospital shows how IT can save dollars and lives--and how far reforms still have to go.
Italian for Beginners Maserati's Spyder GT is the entry-level course in old-world va-va-vooming. There is, however, one prerequisite: You have to learn how to drive all over again.
I Know Something I Shouldn't Know Why, on rare occasion, you might break the rules about confidentiality. Plus: Dealing with a recovering addict's zeal, and coping with a boss who admits no wrong.
When I Say Work, I Mean Work! A good life coach can make many minutes of your day harder--and your entire existence easier.
Bonus: Earn It. Spend It.
Labor's New Look A maverick union leader has endorsed an unorthodox presidential candidate. The move could change the campaign--and the fate of unions.
In Front: People. Trends. Ideas.
At Shell, Everyone's the Answer Man The oil giant saves hundreds of millions by fielding technical questions on a global Web bulletin board.
Tech Answers No Prayers CEOs seeking a software fix overlook the biggest--and possibly easiest--problem a company ought to solve: a culture that's holding it back.
The Matchmaker in the Machine At Northrop Grumman, Morgan Stanley, and other sprawling companies, new collaboration software is turning strangers into like-minded work partners.
Turning Fliers into Buyers Detroit Metro is the latest airport to strike a balance between moving planes and moving merchandise.
Why Blogs Mean Business Today they're lousy media experiences for mere mortals. But that's about to change--and so is the way you gather information for your work.
The Big Cheese Of Online Grocers Joe Fedele's inventory-turning ideas may make FreshDirect the first big Web upermarket to find profits.
A Do-or-Die Supply Chain For Theragenics, timing is critical as it races its cancer-killing "seeds" to the hospital.
What Works: Tools. Tactics. Insights