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Act Customer-Centric
(FORTUNE Small Business) – Version 6.0 of the venerable contact manager ACT! ($199.95) improves upon its traditional strengths as an electronic Rolodex, calendar, and task manager by integrating data from other programs to help individuals in sales and customer service. For instance, you might have an Excel spreadsheet with pricing information. ACT! 6.0 lets you reference the pricing info from the sheet directly in its program, so you can build an invoice with current prices that change as prices change. ACT! 6.0 also improves integration with e-mail programs, specifically Microsoft Outlook and Lotus Notes. Right from the client record you can get quick access to relevant e-mails, notes, even saved web pages, putting everything you need to know about your customers in front of you. --L.S. |
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