Business licenses to go

(Fortune Small Business) -- Anyone who has tried to register a business in a small town while living halfway across the country will understand the appeal of Business Licenses (businesslicenses.com).

The company, based in Airmont, N.Y., lets users download, file and store any of about 28,000 federal, state and local license and permit applications for sites around the country.

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Users pay $19.99 to download an application, an additional $19.99 to get the surrounding documents (regulations, laws and the like), and $49.99 if they want to file and archive the license online.

According to co-owner David Polatseck, the 55-employee company has more than 10,000 small-business customers and makes about $2 million a year, a number that he expects will rise quickly if he can sign up more large clients (he currently has 50). "Real profits will come when we're out there in the corporate world," he says.

To give feedback, please write to mailto:fsb_mail@timeinc.com

As a business owner, you pride yourself on giving good customer service. What experiences have you had - whether with a hotel, restaurant, airline, supplier or service provider (cable, phone, insurance, car dealer) - that has either delighted you or made you mad? Let us know what your experiences have been by writing to us (please include your contact information and your business's name and city) at fsb_mail@timeinc.com.

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