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Quiz: Does your customer service stink or shine?

Saying that the customer is No. 1 is no longer enough to stay competitive. Find out if your company is doing all it can to retain key accounts.

Score so far

0/0

points

1. Every employee is trained to handle customers.

True
False

Do your customers love you?

Surveys show that more consumers than ever are fed up with bad service. Meet some entrepreneurs who profit by bucking the trend. (more)

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