Does your customer service stink or shine?

Saying that the customer is No. 1 is no longer enough to stay competitive. Find out if your company is doing all it can to retain key accounts.

Score so far: 0 of 0 points
1. Every employee is trained to handle customers.
  • True
  • False
Do your customers love you? Surveys show that more consumers than ever are fed up with bad service. Meet some entrepreneurs who profit by bucking the trend. (more)
Market indexes are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer LIBOR Warning: Neither BBA Enterprises Limited, nor the BBA LIBOR Contributor Banks, nor Reuters, can be held liable for any irregularity or inaccuracy of BBA LIBOR. Disclaimer. Morningstar: © 2014 Morningstar, Inc. All Rights Reserved. Disclaimer The Dow Jones IndexesSM are proprietary to and distributed by Dow Jones & Company, Inc. and have been licensed for use. All content of the Dow Jones IndexesSM © 2014 is proprietary to Dow Jones & Company, Inc. Chicago Mercantile Association. The market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. FactSet Research Systems Inc. 2014. All rights reserved. Most stock quote data provided by BATS.