Convergys Corp (NYSE:CVG)

Convergys Corporation provides relationship management solutions. The company operates through three segments: Customer Management, Information Management and Human Resources Management. The Customer Management segment offers agent-assisted, self-service, and intelligent technology care solutions, including customer service, customer retention, sales, technical support, social interaction, collections management, back office, business-to-business, customer experience applied analytics, and intelligent interaction solutions for communications, financial services, technology, retail, healthcare, and government markets. This segment also provides premise-based and hosted automated self-care and technology solutions; speech recognition solutions; and license, professional, consulting and maintenance, and software support services. The Information Management segment provides business support system solutions. Convergys was founded in 1998 and is headquartered in Cincinnati, OH.