Why Kayak's coders handle customer service

At Kayak, co-founder and CTO Paul English has his coders and programmers field all customer service calls. He even takes a few himself.

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Why Kayak's coders handle customer service

At Kayak, co-founder and CTO Paul English has his coders and programmers field all customer service calls. He even takes a few himself.

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Why Kayak's coders handle customer service

At Kayak, co-founder and CTO Paul English has his coders and programmers field all customer service calls. He even takes a few himself.

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