Yes, MySpace can be saved

It's a contrarian view, but if new management takes some risks, the site can be revived.

EMAIL  |   PRINT  |   SHARE  |   RSS
 
google my aol my msn my yahoo! netvibes
Paste this link into your favorite RSS desktop reader
See all CNNMoney.com RSS FEEDS (close)
By Jessi Hempel, writer

When will the government come up with a plan to reform health care?
  • By the end of the year
  • By the end of Obama's term
  • It won't happen

NEW YORK (Fortune) -- Things are grim at MySpace. The number of U.S. visitors has dropped off to just 70.24 million in May. Rival Facebook has finally surpassed MySpace, logging 70.28 million visitors. The site is bleeding cash -- News Corp reported an $89 million loss in the unit that includes MySpace in its most recent quarterly report. And on June 16, MySpace laid off 420 employees, roughly 30% of the staff.

But don't give MySpace up for dead just yet. Many tech businesses have stumbled only to be reborn through smart innovation and business execution. Both Apple (AAPL, Fortune 500) and Amazon (AMZN, Fortune 500) floundered and nearly failed before launching the products that brought them success.

MySpace has a passionate user base -- members spent an average of 218 minutes on the site in May. (Compare that to Facebook, on which members spent an average of 149 minutes.)

And News Corp (NWS, Fortune 500) CEO Rupert Murdoch isn't one to accept failure, to put it mildly.

As part of Murdoch's turnaround strategy, he has amassed an incredible amount of old media and new media savvy in his new hires this spring. He brought in former AOL chief Jon Miller in April to overhaul the digital business. By the end of the month, Miller replaced co-founder Chris DeWolfe with a talented triumvirate: Facebook's former chief operating officer, Owen Van Natta, became CEO; former AOL exec Mike Jones became the COO; and Jason Hirschhorn, once the chief digital officer at MTV Networks, took the role of chief product officer.

Already, the new leadership has worked quickly to bring costs down. The staff reduction comes after MySpace decided against a costly office move to Los Angeles' tony Playa Vista neighborhood; the company will attempt to sublet the space instead, recouping the cost of the lease.

Now they must focus on creating a new vision for the site and developing new features that will keep and hold attention. Miller knows this.

As he told an audience at the D: All Things Digital conference in May, "The tendency when you fall behind in product areas is to think that you have to catch up by checking boxes. I think that's wrong. You should leapfrog and focus on emerging behaviors, and go for the big moves."

This will involve a degree of risk-taking that MySpace has long avoided. The site rose to prominence not by identifying new features, but by responding to what its members requested. Many of social networking's most intriguing new elements -- applications, news feeds, and experimental advertising -- migrated to MySpace after bubbling up on competing sites.

"Think about how many times Facebook has pissed off users," explains Charlene Li, an analyst and thought leader who has long covered social networking. "They keep pushing their audience to places they don't always go. They're not always right, but they keep taking tremendous risks."

Miller and team must apply that same innovation to their advertising strategy. With 2008 revenues of $600 million, MySpace has brought in more ad dollars than the other social networks, but it continues to fall short of Murdoch's billion-dollar target for the site.

And as much as half of that amount has come from an advertising deal the company struck with Google (GOOG, Fortune 500) that expires in the fall. Google executives have expressed public disappointment with their returns from the deal, and it's unlikely the terms will be as favorable to MySpace if the two companies renew the deal at all.

MySpace has won over hearts and minds before. It was, after all, the first social networking site to rise to international prominence -- it has close to 130 million members globally -- and it introduced the concept of creating a social networking profile to a good portion of the world. With sharp minds and deep pockets, Miller, Van Natta and the team have little doubt the site can do so again. To top of page

Company Price Change % Change
Ford Motor Co 8.29 0.05 0.61%
Advanced Micro Devic... 54.59 0.70 1.30%
Cisco Systems Inc 47.49 -2.44 -4.89%
General Electric Co 13.00 -0.16 -1.22%
Kraft Heinz Co 27.84 -2.20 -7.32%
Data as of 2:44pm ET
Index Last Change % Change
Dow 32,627.97 -234.33 -0.71%
Nasdaq 13,215.24 99.07 0.76%
S&P 500 3,913.10 -2.36 -0.06%
Treasuries 1.73 0.00 0.12%
Data as of 6:29am ET
More Galleries
10 of the most luxurious airline amenity kits When it comes to in-flight pampering, the amenity kits offered by these 10 airlines are the ultimate in luxury More
7 startups that want to improve your mental health From a text therapy platform to apps that push you reminders to breathe, these self-care startups offer help on a daily basis or in times of need. More
5 radical technologies that will change how you get to work From Uber's flying cars to the Hyperloop, these are some of the neatest transportation concepts in the works today. More
Sponsors
Worry about the hackers you don't know 
Crime syndicates and government organizations pose a much greater cyber threat than renegade hacker groups like Anonymous. Play
GE CEO: Bringing jobs back to the U.S. 
Jeff Immelt says the U.S. is a cost competitive market for advanced manufacturing and that GE is bringing jobs back from Mexico. Play
Hamster wheel and wedgie-powered transit 
Red Bull Creation challenges hackers and engineers to invent new modes of transportation. Play

Most stock quote data provided by BATS. Market indices are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer. Morningstar: © 2018 Morningstar, Inc. All Rights Reserved. Factset: FactSet Research Systems Inc. 2018. All rights reserved. Chicago Mercantile Association: Certain market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. Standard & Poor's and S&P are registered trademarks of Standard & Poor's Financial Services LLC and Dow Jones is a registered trademark of Dow Jones Trademark Holdings LLC. All content of the Dow Jones branded indices © S&P Dow Jones Indices LLC 2018 and/or its affiliates.