Even in an uncertain economy, your best people always have options. How do you hold on to the talent you need? Fortune looks at how four companies keep employee turnover low.
Erica Qualls, general manager, 15 years
Retention strategy: Promote from within
Headquarters: Bethesda, Md.
Companies talk about employee retention, but few do anything about it. Marriott focuses on hiring managers from within, and Erica Qualls - who started out as a switchboard operator on the graveyard shift 15 years ago - is one example of that policy at work. Qualls is now general manager of the Marriott Marquis in Atlanta, which has annual revenues of $100 million a year.
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