International Business Machines Corp. is an information technology company, which provides integrated solutions that leverage information technology and knowledge of business processes. The company operates its business through five segments: Global Technology Services, Global Business Services, Software, Systems & Technology and Global Financing. The Global Technology Services segment primarily provides IT infrastructure and business process services, delivering business value through the company's global scale, standardization and automation. Its capabilities include Strategic Outsourcing Services and Global Process Services. The Strategic Outsourcing services include comprehensive IT outsourcing services, which are dedicated to transforming clients' existing infrastructures. The Global Process Services activity provides a range of offerings from standardized processing platforms and business process outsourcing through transformational offerings that deliver improved business results to clients through the strategic change and/or operation of the client's business processes, applications and infrastructure. The Integrated Technology services include project-based portfolio of services that enable clients to optimize their IT environments. The maintenance activities provide a line of support services from product maintenance through solution support to maintain and improve the availability of clients' IT infrastructures. The GTS Services Delivery activity offers IBM's technology- and process-based services, which include business transformation outsourcing, business process outsourcing and business process services. The Global Business Services segment primarily provides professional and application management services, delivering business value and innovation to clients through solutions which leverage industry and business-process expertise. Its capabilities include Consulting & Systems Integration and Application Management Services. The Consulting & Systems Integration activity offers value to clients through consulting services for strategy and transformation, application innovation services, enterprise applications (sap and oracle) and business analytics, and optimization. The Application Management Services activity provides application development, management, maintenance and support services for packaged software, as well as custom and legacy applications. The Software segment primarily consists of middleware and operating systems software. Middleware software enables clients to integrate systems, processes and applications across a standard software platform. Its capabilities include WebSphere Software, Information Management Software, Tivoli Software, Lotus Software and Rational Software. The WebSphere Software delivers capabilities that enable clients to integrate and manage business processes across their organizations. The Information Management Software solutions include advanced database management, enterprise content management, information integration, data warehousing, business analytics and intelligence, performance management and predictive analytics. The Tivoli Software helps clients manage their technology and business assets by providing visibility, control and automation across their organizations. The Lotus Software enables businesses to connect people and processes for more effective communication and increased productivity through collaboration, messaging and social networking software. The Rational Software supports software development for both IT and embedded system solutions with a suite of application lifecycle management products. The Business Analytics offers Cognos' business intelligence software, which provides comprehensive tools that range from querying to forecasting, as well as SPSS predictive analytics software. The Operating Systems software manages the fundamental processes that enable to run computers. The Systems & Technology segment provides clients with business solutions requiring advanced computing power and storage capabilities. It also provides semiconductor technology, products and packaging solutions to clients and for IBM's own advanced technology needs. Its capabilities include Systems, Storage, Retail Store Solutions and Microelectronics. The Systems business provides a range of general purpose and integrated systems designed and optimized for specific business, public and scientific computing needs. The Storage capability provides data storage products and solutions and address critical client requirements for information retention and archiving, data de-duplication, availability and virtualization, and security and compliance. Its portfolio consists of a broad range of disk and tape storage systems and software, including the ultra-scalable disk storage system XIV. The Retail Store Solutions include point-of-sale retail systems, as well as solutions which connect them to other store systems. The Microelectronics engages in semiconductor design and manufacturing business primarily for use in IBM systems and storage products, as well as delivering semiconductors and related services to external clients. The Global Financing segment facilitates clients' acquisition of IBM systems, software and services. It invests in financing assets, leverages with debt and manages the associated risks with the objective of generating consistently strong returns on equity. Its capabilities include client financing, commercial financing and remanufacturing and remarketing. International Business Machines was founded by Thomas J. Watson Sr. on June 16, 1911 and is headquartered in Armonk, NY.