Every year, around the time of the iPhone's release, reports of problems plaguing Apple's new smartphone inevitably pop up.
Apple CEO Tim Cook issues apology for the widely panned Maps app, saying Apple "fell short" of its commitment to users.
U.S. sales of the iPhone 5 are expected to slow next year after a record-setting 2012.
Apple began its iPhone 5 event in San Francisco by showing off the latest version of its iconic smartphone.