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Every day, financial planners offer fresh, innovative ideas to their clients and communities. To recognize these efforts - and share the key role they play in planning your finances - ING has developed a program in conjunction with the Financial Planning Association (FPATM), called A Fresh Approach. In this section, and in the pages of MONEY magazine, you'll find a monthly feature on one of these unique individuals.


ING, in association with the Financial Planning Association (FPATM), is looking to publicly recognize financial planners who bring fresh thinking solutions to their clients or communities. Selected professionals will be profiled in full-page features in MONEY Magazine and at MONEY.com. To nominate yourself or another financial planner, fill out the nomination page.



November 18, 2003

Helping to ease the pain
Clare Stenstrom and fellow financial planners offer support to 9/11 victims' families


Stenstrom's volunteer work includes advising New York City firefighters

Left with no other way home following the tragic events of Sept. 11, 2001, Clare Stenstrom drove from San Diego to New York. The Brooklyn-born financial planner passed the time listening to news on the radio and thinking of ways she could help those in need.

Stenstrom was a driving force in the establishment of the FPA 9/11 Financial Planning Relief Services, the first formal program to bring pro bono financial planning to Americans in times of disaster or crisis. "I couldn't touch those who had been hurt," she says. "But I felt I could do something unique to help. I found many other planners who felt the same way."

Three hundred planners signed on to learn how to deal with grieving families' unexpected financial challenges. Then they began seeking partnerships with relief agencies. Stenstrom offered the Salvation Army a creative solution to overcome its caseworkers' questions about what financial planners do: "Why don't we do plans for you?" To date, 500 planners have volunteered to work with 9/11 families, helping those who have lost a loved one, a job, or a business.

Stenstrom and her fellow volunteers partner with Friends of Firefighters, a support group in Brooklyn. "Many firefighters have second jobs or small businesses to make ends meet," says Stenstrom, a CFP® professional with Bourne Stenstrom Capital Management in Bedford Hills, N.Y. "They put in so much overtime after 9/11, many lost their second incomes." Planners assist firefighters with debt management, ways to replace lost income, and maximizing pension benefits.

Stenstrom's work with 9/11 families has been difficult but rewarding. "They don't necessarily need money; they need money skills," she says. "My comfort comes from showing them how to use money - to protect their children and secure their future, and let them spend time repairing their hurt."

Page disclaimer
This series profiles financial planners who take a fresh approach to help their clients or the community. To nominate a financial planner, click here.
ING is not affiliated with FPA or Bourne Stenstrom Capital Management, nor does ING endorse the financial planner featured in this article. This article is provided for informational purposes only. The information is not intended to be applied or relied upon in any particular situation without the advice of your tax, legal and/or financial services professional. The views expressed may not be suitable for every situation. CFP® is a certification mark owned by the Certified Financial Planner Board of Standards, Inc. ING is not affiliated with FPA, MONEY Magazine or CNNmoney.com.


How a FINANCIAL ADVISOR can help YOU:
Financial planning is the process of wisely managing your finances so that you can achieve your dreams and goals - while at the same time helping you negotiate the financial barriers that inevitably arise in every stage of life.

Managing your personal finances is ultimately your responsibility. However, you don't have to do it alone. A financial planner can help you make decisions that make the most of your financial resources.

Financial planning can help you:
  • Set realistic financial and personal goals
  • Assess your current financial health by examining your assets, liabilities, income, insurance, taxes, investments and estate plan
  • Develop a realistic, comprehensive plan to meet your financial goals by addressing financial weaknesses and building on financial strengths
  • Put your plan into action and monitor its progress
  • Stay on track to meet goals based on changing personal circumstances or changing stages of your life.

    For more information on the value of financial planning and how to find a financial planning professional, please visit www.fpanet.org.

  • ARCHIVE:
  • A Boon for Boomers
        June 2005
  • The Educator's Educator
        April 2005
  • A Perfect Wedding Gift
        February 8, 2005
  • Good Deeds Hit Home
        August 10, 2004
  • Recipe for Sweeter Times
        June 5, 2004
  • Getting More Out of 'Life'
        May 4, 2004
  • Picking Up the Pieces
        April 6, 2004
  • Getting with the Program
        February 10, 2004
  • Teaming Up for a Goal
        December 18, 2003
  • Helping to ease the pain
        November 18, 2003



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