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Meeting delays with outrage
Frustration over delays and poor customer service in China's airports has given rise to a phenomenon called "air rage."
The displays of outrage have evolved into something of an art form -- chairs have been thrown, gates have been blocked and airline computer equipment has been destroyed.
A few of these confrontations have even been caught on tape (watch here, here and here). In many cases, the reports are backed up with stories of epic delays and general indifference on the part of airline staffers.
In one particularly notable incident, more than 2,000 passengers rioted in February at an airport in Henan Province after heavy snow delayed flights for days.
The trend is playing out amid a massive increase in the number of Chinese that are choosing to travel by plane.
Thirty years ago, flying was reserved for only the wealthiest individuals. But as the middle class booms, more Chinese are taking to the skies, leaving airlines to play catch up.
- Last updated May 28 2014 10:32 PM ET
