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24-Hour Access

 

24-HOUR ACCESS

Three Shortcuts on Touch-Tone Teller!

You may have already discovered the benefits of using Touch-Tone Teller-Navy Federal's 24-hour account information and transaction line. But did you know you could speed up the process with a variety of shortcuts? Here are three time-saving tips:

If you know exactly what you are looking for, you can interrupt the menu and go straight to the information you want. For example, to check your Sharechek balance (assuming you have only one checking account with Navy Federal), simply:

  • dial 1-800-842-6328 (703-255-8555 in metro Wash., DC)
  • log in
  • press “2” and immediately press ׀“1”

Another shortcut is to use the pound (#) key at any time to move back through the menu levels.

When making a funds transfer, if you're comfortable with your entries, you can press “1” at any time to confirm your request. And if you don't want to listen for the confirmation number, press the # key to move on to the next request or just hang up to end the call.

You'll find that the more you use Touch-Tone Teller, the easier it is to access your accounts and make transactions over the phone any time of the day or night.