The company carried her through a devastating period, Schutte-Box says. They called her when her fiancé grew ill and suggested stress management therapy. When he died, her regional leader arranged her time off. Her new colleagues were remarkably supportive during the string of funerals she attended.
"The past 12 years have been somewhat of a self-discovery, and that transpired through Edward Jones," she says. "I like to refer to it as my family, and my children refer to it as part of our family."
In fact, a couple years into her job, when her daughter had an emergency operation, multiple Edward Jones financial advisers visited her child in the ICU. But the support from Edward Jones employees extends beyond coping with tragedy, Schutte-Box says, at Edward Jones, "you feel like you have this innate responsibility to give back to others."
Edward Jones helped Schutte-Box cope with difficult past experiences via her career. Now a financial advisor in Richmond, Va., she often coaches clients on how to deal with their financials after the loss of a spouse. "It's powerful to be able to give people a sense of control in chaos," she says, "it's really helping them make good choices in the future."
Giving this kind of guidance to her clients has helped Schutte-Box develop a positive perspective on her whole life. Her first year at Edward Jones was so difficult, she says, "There are years where I wouldn't speak of it. But the whole experience and the journey has been a gift. Now, I'm happy to share it -- it should be shared."