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Behind the desk: Concierge true confessions

They fulfill even the most challenging guest requests

Take me out to the ballgame...

hotel concierge baseball

Fairmont Copley Plaza, Boston, Massachusetts
Concierge team

"A meeting planner was traveling with a group and had arranged for 100 Red Sox tickets for her meeting attendees. But at the last minute, there was much more interest in attending the game than anticipated and she found herself in need of an additional 86 (!) tickets.

"Vinny, our concierge, sprang into action and arranged through his various contacts the requested tickets and even was able to get them all into the same general area of Fenway Park. Definitely a wow!"

No word on whether the Sox won.

  @CNNMoney - Last updated June 26 2017 01:16 PM ET

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