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Does your customer service stink or shine?
Saying that the customer is No. 1 is no longer enough to stay competitive. Find out if your company is doing all it can to retain key accounts.
Score so far: 0 of 0 points
1. Every employee is trained to handle customers.
True
False
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Do your customers love you?
Surveys show that more consumers than ever are fed up with bad service. Meet some entrepreneurs who profit by bucking the trend. (
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