4 of 8
BACKNEXT
Burt Carlson, Phoenix, Ariz. - Success
A mortgage consultant whose business has been decimated in recent years, Carlson applied multiple times this past fall for the Hope for Homeowners program, which was set up last year to assist troubled borrowers lower their principal and monthly payments. He was turned down each time.

In February, he sent letters to his primary mortgage company, Aurora Loan Services, and the holder of his second mortgage, Washington Mutual, saying he would stop paying. Within a few weeks, WaMu sent him a package offering to lower the mortgage rate to 5% from 11 1/8%. (WaMu was taken over by JPMorgan Chase last year.)

Aurora was a tougher nut to crack, but it eventually agreed to lower his monthly payment to $1,400 from $2,000. He is currently in a three-month trial period, and if he makes all his payments, his modification will become permanent in the fall.

"Everything that they've done has been as advertised," said Carlson, who wants to stay in his home though it's lost nearly half its value since he bought it three years ago. "I'm much more confident about not losing the house."

NEXT: Still making payments? You are low priority

Last updated July 06 2009: 3:05 PM ET
Email | Print | Share  |  RSS
 
google my aol my msn my yahoo! netvibes
Paste this link into your favorite RSS desktop reader
See all CNNMoney.com RSS FEEDS (close)
More Galleries
10 of the most luxurious airline amenity kits When it comes to in-flight pampering, the amenity kits offered by these 10 airlines are the ultimate in luxury More
7 startups that want to improve your mental health From a text therapy platform to apps that push you reminders to breathe, these self-care startups offer help on a daily basis or in times of need. More
5 radical technologies that will change how you get to work From Uber's flying cars to the Hyperloop, these are some of the neatest transportation concepts in the works today. More

Special Offer

Most stock quote data provided by BATS. Market indices are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer. Morningstar: © 2018 Morningstar, Inc. All Rights Reserved. Factset: FactSet Research Systems Inc. 2018. All rights reserved. Chicago Mercantile Association: Certain market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. Standard & Poor's and S&P are registered trademarks of Standard & Poor's Financial Services LLC and Dow Jones is a registered trademark of Dow Jones Trademark Holdings LLC. All content of the Dow Jones branded indices © S&P Dow Jones Indices LLC 2018 and/or its affiliates.