2nd: Toyota Rav4
3rd: Toyota FJ Cruiser
Initial quality is important for automakers to get right, said Raffi Festekjian, J.D. Power's director of auto research. Customers who are unhappy with a car right after they buy it are more likely to switch brands next time.
For these rankings, J.D. Power surveyed car owners within three months of purchasing their new car, asking them a variety of questions about the car.
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