Our biggest clients passed away
Our biggest clients passed away
Owner: Geoff Scott
Location: Toledo, Ohio

My grandmother was beaten and abused in a nursing home. I started my company, Friends of the Family Home Health Care, in her memory.

Since 2005, we have provided in-home care for senior citizens or people who need help because of injuries or other issues. We cover everything from one hour of cleaning to 24/7 nursing care.

Two years ago, we were bringing in about $480,000 yearly when four of our biggest-paying clients passed away. We weren't diversified enough, so that resulted in a loss of 90% of our revenues.

As I was sitting down with my competitors to sell off the rest of my business, I realized that I had to keep going. My grandmother didn't go through what she did for nothing.

Even though it was very expensive, I hired the best office manager in town and focused all of my energy on marketing and networking. Two months later, my phone started ringing off the hook. Today, our revenues are up to $1.4 million. We also have more than 100 employees and 130 clients.


As told to Andrea Williams, contributing writer @CNNMoney - Last updated April 02 2012: 12:56 PM ET
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