Rank in Airlines: 2
(Previous rank: 1)
Overall score: 6.30
Why it's admiredSingapore Airlines had to raise its fuel surcharges in the face of rising oil, but travelers still praise their services. Often voted best in its class for many different categories by several travel magazines, the carrier wins high ratings for customer satisfaction.
This year the airline is expected to roll out inflight connectivity service for passengers, making Wi-Fi, voice and messaging services available to travelers as high as 35,000 feet. --T.M.
Should Singapore Airlines be admired, or what?
Singapore Airlines stats