18 of 50
Singapore Airlines
Singapore Airlines
Top 50 rank: 18
Rank in Airlines: 2
(Previous rank: 1)
Overall score: 6.30
Why it's admired
Singapore Airlines had to raise its fuel surcharges in the face of rising oil, but travelers still praise their services. Often voted best in its class for many different categories by several travel magazines, the carrier wins high ratings for customer satisfaction.

This year the airline is expected to roll out inflight connectivity service for passengers, making Wi-Fi, voice and messaging services available to travelers as high as 35,000 feet. --T.M.

Should Singapore Airlines be admired, or what?
Singapore Airlines stats
Nine key attributes of reputation Industry rank
Innovation 1
People management 5
Use of corporate assets 3
Social responsibility 5
Quality of management 5
Financial soundness 2
Long-term investment 4
Quality of products/services 1
Global competitiveness 3
From the March 21, 2011 issue

Singapore, Singapore
Show: Top 50 | All Most Admired: The Americas | Europe | Asia/Australia
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