AT&T suspends parental controls on cellphones

The wireless service provider says it's working to resolve complications involving 911 emergency services.


NEW YORK (CNNMoney.com) -- AT&T Inc. said Monday it will temporarily suspend its parental controls feature, Smart Limits, which allows parents to restrict their children's cell phone use because of concerns about connecting with 911 emergency services.

AT&T (Charts, Fortune 500) said that although calls to 911 are never blocked by the feature, if a child is disconnected during a call to 911, emergency services may have difficulty calling back.

A spokeswoman for the company said in a e-mail to CNN that the service will be reinstated once the problem has been resolved.

Smart Limits launched a service earlier this month to give parents more control over their children's use of wireless services. The feature allows parents to block access to certain sites on Web-enabled phones and to prevent purchasing of premium content like ring tones and games.

Shares of the telecommunications company were down 0.6 percent to $42.28 in afternoon trading.  Top of page

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Most stock quote data provided by BATS. Market indices are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer. Morningstar: © 2018 Morningstar, Inc. All Rights Reserved. Factset: FactSet Research Systems Inc. 2018. All rights reserved. Chicago Mercantile Association: Certain market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. Standard & Poor's and S&P are registered trademarks of Standard & Poor's Financial Services LLC and Dow Jones is a registered trademark of Dow Jones Trademark Holdings LLC. All content of the Dow Jones branded indices © S&P Dow Jones Indices LLC 2018 and/or its affiliates.