Driving Excellence
Driving Excellence
By Mark Aesch

Aesch tells how he transformed a money-pit transportation authority in Rochester, N.Y. Beyond cheering his fight against inertia, you'll come away with a few lessons. Aesch dumped a subsidy to a bus route that served the Rochester Institute of Technology, a politically risky move. RIT, wanting the route back, worked with the city, and Aesch managed to generate twice the revenue from that same route. This book gave me hope. Help us all and buy 20 copies to hand out to your local officials.

Last updated November 01 2011: 7:21 AM ET
Join the Conversation
Most Popular

Most stock quote data provided by BATS. Market indices are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer. Morningstar: © 2018 Morningstar, Inc. All Rights Reserved. Factset: FactSet Research Systems Inc. 2018. All rights reserved. Chicago Mercantile Association: Certain market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. Standard & Poor's and S&P are registered trademarks of Standard & Poor's Financial Services LLC and Dow Jones is a registered trademark of Dow Jones Trademark Holdings LLC. All content of the Dow Jones branded indices © S&P Dow Jones Indices LLC 2018 and/or its affiliates.