(FORTUNE Magazine) – CORPORATE REPUTATION IS the product of alchemy--a mixture of everything from the way a company nurtures homegrown talent to how it manages its balance sheet. Throw in one part customer satisfaction, another part shareholder return, add a splash of community citizenship --and voilà!--you have a measure of that company's station in the hierarchy of American business. It's no easy thing to get to the top of FORTUNE's 23rd annual Most Admired list. But making the achievement more remarkable still is that the voters in this corporate Oscar race are each company's staunchest rivals. That's right, once again FORTUNE and its survey partner, Hay Group, asked the top managers at 582 companies (the largest by revenues in each sector) to judge their competition. In all, 10,000 executives, directors, and securities analysts rated the companies in their industry on eight attributes (see box in Introduction). To find our overall top ten, we then asked voters to name the companies they most admire in any business from a pool that included last year's top quartile of finishers plus the top two on each industry list.

No doubt you'll see some surprises--and even head-scratchers. How could Disney, for instance, lead the entertainment sector after a year in which its management soap opera dominated headlines? (Well, voters had high marks for the quality of Disney's products--and they may have also been looking at its stock chart for the year, which trounced those of rivals.)

The tech sector had its share of drama as well. Dell landed the highest honors in our companywide survey, pushing IBM off the top ten entirely. When it came time for computer firms to score their own, though, venerable Big Blue edged ahead. Why? Dell's peers see it as a brilliantly managed brand--but no innovator in raw computing. Want to find other big movers and shake-ups? Just turn the page. -- Abrahm Lustgarten

WHERE COMPANIES RANK IN THEIR INDUSTRIES

Here's how 10,000 executives, directors, and veteran analysts judged the competition across the range of American business. Scores are from a low of 0 to a high of 10.

Financial Industry

1. Securities

2004/2003 SCORE

1 2 Bear Stearns 7.15

2 3 Lehman Brothers Holdings 7.10

3 1 Goldman Sachs 7.06

4 4 Merrill Lynch 6.88

5 5 Morgan Stanley 6.10

6 8 AXA Financial 5.51

7 9 A.G. Edwards 5.32

8 7 Franklin Resources 5.14

9 10 E*Trade Group 5.09

10 6 Charles Schwab 4.96

2. Megabanks

2004/2003 SCORE

1 2 Bank of America 7.29

2 4 Wells Fargo 7.25

3 1 Citigroup 7.22

4 7 Wachovia 6.84

5 3 National City 6.25

6 10 J.P. Morgan Chase 5.85

7 5 U.S. Bancorp 5.72

8 8 SunTrust Banks 5.30

3. Superregional Banks

2004/2003 SCORE

1 2 Mellon Financial 7.36

2 7 Bank of New York 7.20

3 1 Fifth Third Bancorp 6.80

4 5 State Street 6.73

5 6 BB&T Corp. 6.69

6 3 SouthTrust 6.20

7 9 Comerica 6.16

8 4 Regions Financial 5.99

9 8 KeyCorp 5.96

10 10 PNC Financial Services Grp. 5.94

4. Consumer Credit

2004/2003 SCORE

1 1 American Express 8.52

2 2 MBNA 7.30

3 5 Synovus Financial 6.46

4 4 Capital One Financial 6.44

5 3 SLM Corp. 6.28

6 8 Providian Financial 5.70

5. Mortgage Services

2004/2003 SCORE

1 2 Golden West Financial 8.16

2 3 Countrywide Financial 7.34

3 1 Washington Mutual 6.75

4 4 Fannie Mae 6.04

5 6 Fidelity National Financial 5.82

6 8 Freddie Mac 5.76

7 7 First American 5.54

8 9 GreenPoint Financial 5.37

9 10 Sovereign Bancorp 5.14

10 5 LandAmerica Financial Grp. 5.05

6. Insurance: Life, Health

2004/2003 SCORE

1 1 Northwestern Mutual 7.49

2 3 New York Life 7.03

3 2 Massachusetts Mutual Life 6.99

4 5 TIAA-CREF 6.70

5 8 Prudential Financial 6.53

6 7 Principal Financial Group 6.20

7 6 MetLife 6.15

8 4 AFLAC 6.15

9 • Allianz Life Ins. Co. of N.A. 5.46

10 10 UnumProvident 3.99

7. Insurance: Property, Casualty

2004/2003 SCORE

1 1 Berkshire Hathaway 8.52

2 4 Allstate 6.97

3 • Chubb 6.62

4 3 Progressive 6.60

5 2 American Intl. Group 6.57

6 5 Hartford Financial Services 6.54

7 9 State Farm Insurance 6.24

8 8 Liberty Mutual Group 6.02

9 • St. Paul Travelers Cos. 5.83

10 10 Nationwide 5.78

11 11 Loews 5.70

• Not ranked last year. Acquired FleetBoston Financial (2003 rank: 9), March 31, 2004. Acquired SouthTrust (2004 superregional banks rank: 6), Oct. 29, 2004. Acquired Bank One Corp. (2003 rank: 6), June 30, 2004. Acquired by Wachovia (2004 megabanks rank: 4), Oct. 29, 2004. Acquired by North Fork Bancorp., Sept. 30, 2004. Acquired Travelers Property Casualty (2003 rank: 7), April 1, 2004.

Consumer Products

8. Food Production

2004/2003 SCORE

1 3 Tyson Foods 7.23

2 4 Corn Products International 6.97

3 1 Dean Foods 6.90

4 2 Pilgrim's Pride 6.15

5 9 Archer Daniels Midland 6.10

6 6 Chiquita Brands Intl. 5.84

7 7 Seaboard 5.79

8 5 Gold Kist 5.45

9. Beverages

2004/2003 SCORE

1 1 Anheuser-Busch 8.46

2 3 Pepsi Bottling Group 7.20

3 4 PepsiAmericas 6.50

4 2 Coca-Cola 6.39

5 5 Adolph Coors 6.10

6 8 Constellation Brands 5.87

7 9 Brown-Forman 5.80

8 7 Coca-Cola Enterprises 5.61

9 6 Coca-Cola Bottling 5.50

10. Consumer Food Products

2004/2003 SCORE

1 1 PepsiCo 7.95

2 2 Nestlé 7.52

3 4 Kellogg 7.12

4 3 General Mills 6.72

5 5 Unilever 6.06

6 9 ConAgra Foods 5.99

7 8 Campbell Soup 5.71

8 7 H.J. Heinz 5.64

9 6 Sara Lee 5.39

10 10 Smithfield Foods 5.18

11. Apparel

2004/2003 SCORE

1 1 Liz Claiborne 7.91

2 2 Nike 7.76

3 5 VF 7.03

4 3 Polo Ralph Lauren 6.42

5 6 Jones Apparel Group 5.98

6 4 Reebok International 5.90

7 8 Kellwood 4.91

8 7 Phillips-Van Heusen 4.89

9 9 Levi Strauss 3.98

10 10 Warnaco Group 3.73

12. Household, Personal Prods.

2004/2003 SCORE

1 1 Procter & Gamble 8.33

2 6 Estée Lauder 7.23

3 3 Avon Products 6.85

4 2 Colgate-Palmolive 6.75

5 5 Kimberly-Clark 6.59

6 4 Gillette 6.57

7 7 Clorox 5.74

8 9 Alberto-Culver 5.54

9 8 Energizer Holdings 5.24

10 10 Stanley Works 4.52

13. Tobacco

2004/2003 SCORE

1 1 Altria Group 8.44

2 2 UST 7.04

3 4 Universal 6.34

4 3 DIMON 6.21

5 5 Reynolds American 6.11

• Not ranked last year. Changed name to Molson Coors Brewing. Changed name from R.J. Reynolds Tobacco.

Contracted Services

14. Diversified Outsourcing

2004/2003 SCORE

1 1 Cintas 6.81

2 3 Aramark 6.76

3 2 Convergys 6.57

4 6 Hewitt Associates 6.03

5 5 ServiceMaster 5.98

6 4 US Oncology 5.57

7 • Iron Mountain 5.46

8 9 ABM Industries 5.24

9 10 Viad 5.20

15. Temporary Help

2004/2003 SCORE

1 1 Manpower 7.41

2 2 Robert Half International 6.47

3 3 Kelly Services 5.59

4 5 Spherion 4.99

5 6 Volt Information Sciences 4.56

16. Health Care

2004/2003 SCORE

1 2 UnitedHealth Group 8.24

2 4 Aetna 6.73

3 3 WellpPoint 6.47

4 • Medco Health Solutions 5.84

5 • Caremark Rx 5.81

6 6 Humana 5.73

7 8 HCA 5.52

8 5 Express Scripts 5.39

9 9 Cigna 4.47

10 10 Tenet Healthcare 4.32

• Not ranked last year. Changed name from Anthem after acquiring WellPoint Health Networks (2003 rank: 1), Nov. 30, 2004. Acquired AdvancePCS (2003 rank: 7), March 24, 2004.

Shelter

17. Furniture

2004/2003 SCORE

1 1 Herman Miller 7.90

2 3 Leggett & Platt 7.30

3 2 HNI 7.23

4 4 Steelcase 6.75

5 6 Sealy 6.44

6 5 La-Z-Boy 6.37

7 8 Furniture Brands Intl. 5.59

18. Real Estate

2004/2003 SCORE

1 1 Boston Properties 7.83

2 8 Host Marriott 7.46

3 2 Simon Property Group 7.32

4 5 Vornado Realty 6.60

5 • General Growth Properties 6.51

6 7 Equity Residential 6.35

7 4 Equity Office Properties 6.25

8 9 FelCor Lodging 5.07

9 10 AIMCO 4.93

19. Home Equipment, Furnishings

2004/2003 SCORE

1 1 Fortune Brands 8.56

2 2 Newell Rubbermaid 7.23

3 3 Masco 7.04

4 4 Jacuzzi Brands 6.75

5 5 Griffon 5.89

20. Engineering, Construction

2004/2003 SCORE

1 2 Jacobs Engineering Group 6.91

2 1 Fluor 6.80

3 5 CH2M Hill 6.73

4 3 Granite Construction 6.71

5 4 Peter Kiewit Sons' 6.57

6 6 URS 5.96

7 7 EMCOR Group 5.89

8 9 Washington Group Intl. 5.51

9 8 Shaw Group 5.31

10 10 Quanta Services 5.23

21. Homebuilders

2004/2003 SCORE

1 2 Centex 7.41

2 1 Lennar 7.21

3 10 KB Home 7.02

4 7 Ryland Group 6.65

5 9 D.R. Horton 6.56

6 • MDC Holdings 6.33

7 5 Pulte Homes 6.24

8 3 NVR 6.11

9 8 Beazer Homes USA 5.96

10 6 Hovnanian Enterprises 5.88

• Not ranked last year. Changed name from Hon Industries.

Stores and Distributors

22. Wholesalers: Electrn., Office

2004/2003 SCORE

1 1 CDW 7.33

2 2 Graybar Electric 6.86

3 3 Arrow Electronics 6.43

4 4 Tech Data 6.24

5 9 Anixter International 5.91

6 5 Ingram Micro 5.87

7 6 United Stationers 5.84

8 7 Avnet 5.79

9 8 IKON Office Solutions 5.63

10 10 Insight Enterprises 5.01

23. Wholesalers: Diversified

2004/2003 SCORE

1 2 Hughes Supply 7.55

2 3 W.W. Grainger 7.00

3 6 Genuine Parts 7.00

4 9 TruServ 6.73

5 1 Fisher Scientific Intl. 6.65

6 7 Reliance Steel & Aluminum 6.36

7 5 Airgas 6.30

8 8 WESCO International 5.97

9 • World Fuel Services 5.86

10 10 Ryerson Tull 5.47

24. Wholesalers: Food, Grocery

2004/2003 SCORE

1 4 CHS 8.57

2 1 Sysco 7.35

3 3 Supervalu 7.29

4 2 Performance Food Group 7.13

5 • Di Giorgio 6.75

6 • United Natural Foods 6.34

7 5 Roundy's 6.33

8 9 Nash Finch 5.83

9 6 Unified Western Grocers 5.80

10 8 Spartan Stores 5.70

25. Wholesalers: Health Care

2004/2003 SCORE

1 2 Patterson Dental 7.23

2 6 Henry Schein 6.96

3 1 Cardinal Health 6.85

4 4 Owens & Minor 6.84

5 3 McKesson 6.41

6 5 AmeriSourceBergen 6.26

7 7 Priority Healthcare 6.07

8 8 PSS World Medical 5.73

9 9 D&K Healthcare Resources 4.99

26. General Merchandisers

2004/2003 SCORE

1 1 Wal-Mart Stores 7.86

2 3 Kohl's 6.71

3 4 Sears Roebuck 6.67

4 6 J.C. Penney 6.54

5 7 Federated Dept. Stores 6.48

6 2 Target 6.47

7 9 Dollar General 6.14

8 8 May Department Stores 5.47

9 10 Dillard's 4.55

10 11 Kmart 4.22

27. Specialty Retailers

2004/2003 SCORE

1 2 Home Depot 7.56

2 6 Best Buy 7.44

3 7 Costco Wholesale 7.22

4 1 Lowe's 7.15

5 3 Limited Brands 6.49

6 4 Staples 6.09

7 10 Gap 5.69

8 5 TJX 5.62

9 8 Circuit City Stores 5.59

10 9 Office Depot 4.79

11 11 Toys "R" Us 3.63

28. Food and Drug Stores

2004/2003 SCORE

1 1 Walgreen 8.08

2 3 Safeway 7.43

3 5 Kroger 6.88

4 2 Publix Super Markets 6.73

5 6 Albertson's 6.38

6 4 CVS 6.27

7 7 Delhaize Group 6.19

8 10 Royal Ahold 5.78

9 8 Rite Aid 5.61

10 9 Winn-Dixie Stores 4.30

29. Food Services

2004/2003 SCORE

1 1 Starbucks 8.52

2 2 McDonald's 7.23

3 5 Outback Steakhouse 6.72

4 4 Wendy's International 6.63

5 3 Brinker International 6.55

6 6 Darden Restaurants 6.15

7 7 Yum Brands 5.99

8 8 CBRL Group 5.73

9 9 Jack in the Box 5.28

10 10 CKE Restaurants 5.18

• Not ranked last year.

Computers and Communications

30. Computers

2004/2003 SCORE

1 1 IBM 7.61

2 2 Dell 7.46

3 4 Apple Computer 6.84

4 3 Xerox 6.67

5 8 Pitney Bowes 6.52

6 6 Canon 6.49

7 7 Hewlett-Packard 5.91

8 9 Sun Microsystems 5.81

9 10 NCR 4.92

10 5 Gateway 4.86

31. Computer and Data Services

2004/2003 SCORE

1 1 Accenture 7.20

2 4 Automatic Data Processing 6.16

3 2 First Data 6.08

4 3 Affiliated Computer Services 5.86

5 9 BearingPoint 5.80

6 8 Computer Sciences 5.59

7 7 SunGard Data Systems 5.48

8 5 Science Applications Intl. 5.40

9 6 Unisys 5.15

10 10 Electronic Data Systems 3.50

32. Computer Software

2004/2003 SCORE

1 3 Intuit 7.67

2 • Symantec 7.50

3 2 Electronic Arts 7.26

4 1 Microsoft 7.10

5 6 Veritas Software 6.72

6 7 Oracle 5.74

7 8 Siebel Systems 5.30

8 4 PeopleSoft 5.26

9 10 Compuware 4.55

10 5 Computer Associates Intl. 4.03

33. Telecommunications

2004/2003 SCORE

1 3 Verizon Communications 7.83

2 2 BellSouth 7.04

3 1 SBC Communications 6.99

4 8 Comcast 6.52

5 7 Nextel Communications 6.44

6 6 Sprint 6.12

7 10 Qwest Communications 4.42

8 5 AT&T Wireless 4.36

9 4 AT&T 4.13

10 • MCI 3.55

34. Network Communications

2004/2003 SCORE

1 3 Qualcomm 7.77

2 1 Cisco Systems 7.64

3 2 Corning 7.23

4 9 Lucent Technologies 6.75

5 8 Motorola 6.65

6 6 Harris 6.06

7 5 Scientific-Atlanta 6.04

8 10 Avaya 6.02

9 • UTStarcom 5.40

35. Computer Peripherals

2004/2003 SCORE

1 1 Storage Technology 7.89

2 2 Lexmark International 7.26

3 5 EMC 7.16

4 4 Symbol Technologies 6.62

5 • Western Digital 6.18

6 3 Maxtor 5.78

• Not ranked last year. Acquired PeopleSoft, Jan. 7, 2005. Acquired by Oracle, Jan. 7, 2005. Acquired by Cingular Wireless, a joint venture of SBC Communications and BellSouth, Oct. 26, 2004.

Natural Resources

36. Mining, Crude-Oil Production

2004/2003 SCORE

1 1 Apache 7.49

2 2 Occidental Petroleum 6.52

3 9 Anadarko Petroleum 6.38

4 3 Devon Energy 6.32

5 8 Peabody Energy 6.29

6 6 Newmont Mining 6.25

7 4 Burlington Resources 6.22

8 5 Kerr-McGee 6.00

9 • Consol Energy 5.02

10 10 Unocal 4.99

37. Metals

2004/2003 SCORE

1 1 Alcoa 8.48

2 2 Nucor 7.08

3 3 Worthington Industries 6.72

4 5 United States Steel 6.56

5 9 Phelps Dodge 6.36

6 • International Steel Group 6.34

7 4 Allegheny Technologies 6.15

8 7 Olin 5.81

9 6 Commercial Metals 5.75

10 8 AK Steel Holding 5.47

38. Pharmaceuticals

2004/2003 SCORE

1 1 Johnson & Johnson 7.80

2 2 Eli Lilly 7.33

3 6 Abbott Laboratories 6.97

4 3 Pfizer 6.58

5 5 Amgen 6.52

6 7 Wyeth 5.64

7 4 Merck 5.12

8 • Forest Laboratories 5.07

9 9 Bristol-Myers Squibb 4.91

10 10 Schering-Plough 4.51

39. Packaging, Containers

2004/2003 SCORE

1 1 Pactiv 8.04

2 3 Ball 6.79

3 2 Sealed Air 6.76

4 4 Bemis 6.45

5 5 Silgan Holdings 6.18

6 6 Sonoco Products 6.17

7 7 Owens-Illinois 5.80

8 9 Smurfit-Stone Container 5.45

9 8 Temple-Inland 5.45

10 10 Crown Holdings 5.31

40. Chemicals

2004/2003 SCORE

1 4 BASF 7.57

2 9 Dow Chemical 7.35

3 2 DuPont 6.98

4 1 PPG Industries 6.87

5 8 Bayer 6.62

6 6 Air Products & Chemicals 6.53

7 3 Praxair 6.48

8 5 Rohm & Haas 6.46

9 10 Ashland 5.45

10 11 Eastman Chemical 5.37

41. Forest and Paper Products

2004/2003 SCORE

1 1 International Paper 7.31

2 2 Weyerhaeuser 7.14

3 3 Georgia-Pacific 6.13

4 4 MeadWestvaco 5.85

5 5 Bowater 5.69

6 6 Boise Cascade 5.35

7 7 Louisiana-Pacific 5.22

8 8 Universal Forest Products 4.94

9 10 Potlatch 4.48

• Not ranked last year. Changed name to OfficeMax, Nov. 1, 2004.

Power

42. Petroleum Refining

2004/2003 SCORE

1 1 BP 8.16

2 2 Exxon Mobil 7.73

3 4 ChevronTexaco 7.51

4 5 ConocoPhillips 6.57

5 3 Royal Dutch/Shell Group 6.15

6 8 Valero Energy 5.85

7 6 Marathon Oil 5.60

8 9 Amerada Hess 5.23

9 7 Sunoco 5.21

10 10 Citgo 4.78

43. Electric and Gas Utilities

2004/2003 SCORE

1 4 Exelon 7.56

2 1 Southern 7.43

3 2 Dominion Resources 6.56

4 5 Consolidated Edison 6.40

5 6 Public Svc. Enterprise Grp. 6.09

6 7 Edison International 5.73

7 • CenterPoint Energy 5.61

8 10 AES 5.36

9 9 PG&E 4.96

10 11 FirstEnergy 4.93

44. Energy

2004/2003 SCORE

1 • Constellation Energy 7.01

2 5 American Electric Power 6.91

3 3 Duke Energy 6.80

4 4 TXU 6.56

5 9 Reliant Energy 5.98

6 1 Calpine 5.74

7 6 Williams 5.74

8 7 El Paso 5.31

9 • Dynegy 4.79

10 10 Mirant 3.72

45. Oil and Gas Equipment, Svcs.

2004/2003 SCORE

1 6 FMC Technologies 7.62

2 2 Smith International 7.26

3 1 BJ Services 7.21

4 4 Baker Hughes 6.73

5 5 Cooper Cameron 6.49

6 7 Varco International 6.13

7 8 National Oilwell 5.88

8 9 Halliburton 5.68

9 10 Pride International 5.19

46. Pipelines

2004/2003 SCORE

1 • Kinder Morgan Energy Prtnrs. 9.36

2 3 Plains All American Pipeline 7.50

3 • Enterprise Products Prtnrs. 7.38

4 • Western Gas Resources 5.91

5 • Enbridge Energy Partners 5.77

6 • TransMontaigne 4.34

• Not ranked last year. Rank in electric and gas utilities last year. Changed name from Reliant Resources. A new category this year. Rank in energy last year.

Precision

47. Semiconductors

2004/2003 SCORE

1 1 Texas Instruments 7.86

2 2 Intel 7.49

3 • Analog Devices 6.82

4 3 Applied Materials 6.80

5 6 Advanced Micro Devices 5.97

6 4 Micron Technology 5.76

7 9 Solectron 5.36

8 8 Sanmina-SCI 4.85

9 7 Vishay Intertechnology 4.81

10 10 Jabil Circuit 4.67

48. Electronics

2004/2003 SCORE

1 1 General Electric 8.11

2 2 Emerson Electric 7.51

3 • Sony 7.09

4 3 Siemens 6.80

5 • Matsushita Electric Industrial 6.48

6 6 Eaton 6.33

7 7 Whirlpool 6.30

8 5 Royal Philips Electronics 6.03

9 10 Tyco International 5.84

10 9 SPX 5.02

49. Precision Equipment

2004/2003 SCORE

1 2 3M 6.94

2 1 Danaher 6.15

3 3 Thermo Electron 6.00

4 4 Mettler-Toledo International 5.88

5 7 Eastman Kodak 5.48

6 6 PerkinElmer 5.15

7 5 Agilent Technologies 4.96

50. Medical Products, Equipment

2004/2003 SCORE

1 2 Stryker 7.85

2 1 Medtronic 7.80

3 8 Becton Dickinson 7.78

4 • St. Jude Medical 7.21

5 3 Boston Scientific 7.12

6 5 Guidant 7.00

7 10 Beckman Coulter 6.41

8 7 Baxter International 6.40

9 9 Bausch & Lomb 6.35

10 4 Hillenbrand Industries 6.34

• Not ranked last year.

Media and Entertainment

51. Entertainment

2004/2003 SCORE

1 1 Walt Disney 7.66

2 2 Viacom 7.25

3 6 Time Warner 6.22

4 3 News Corp. 5.73

5 • Univision Communications 5.73

6 4 Liberty Media 5.47

7 7 AMC Entertainment 5.25

8 9 Regal Entertainment Group 4.82

9 5 Clear Channel Commun. 4.81

10 8 Metro-Goldwyn-Mayer 4.81

52. Publishing

2004/2003 SCORE

1 1 New York Times 7.80

2 2 Washington Post 7.50

3 3 Tribune 7.17

4 4 E.W. Scripps 6.85

5 5 Gannett 6.76

6 6 McGraw-Hill 6.44

7 10 Scholastic 6.18

8 8 Dow Jones 6.04

9 7 Knight-Ridder 5.84

10 9 American Greetings 5.33

11 11 Reader's Digest Association 5.15

53. Hotels, Casinos, Resorts

2004/2003 SCORE

1 1 Marriott International 7.63

2 2 MGM Mirage 7.52

3 3 Harrah's Entertainment 7.26

4 5 Mandalay Resort Group 6.83

5 7 Boyd Gaming 6.69

6 • Mohegan Tribal Gaming Auth. 6.68

7 6 Hilton Hotels 6.53

8 8 Caesars Entertainment 6.30

9 9 Wyndham International 6.05

10 4 Starwood Hotels & Resorts 5.88

54. Printing

2004/2003 SCORE

1 1 R.R. Donnelley & Sons 8.03

2 3 Banta 6.52

3 4 Deluxe 5.42

4 2 Cenveo 4.89

55. Advertising, Marketing

2004/2003 SCORE

1 • Omnicom Group 8.01

2 • Vertis 6.27

3 • Grey Global Group 4.87

4 • Interpublic Group 4.28

• Not ranked last year. A new category this year. Changed name from Mail-Well.

Things That Move

56. Airlines

2004/2003 SCORE

1 1 Southwest Airlines 7.35

2 2 Continental Airlines 7.22

3 • ExpressJet Holdings 5.84

4 5 Northwest Airlines 5.75

5 4 Alaska Air Group 5.51

6 6 AMR 5.18

7 7 America West Holdings 4.25

8 3 Delta Air Lines 3.72

9 9 UAL 3.26

10 8 US Airways Group 2.18

57. Motor-Vehicle Parts

2004/2003 SCORE

1 1 Lear 7.85

2 2 Johnson Controls 7.16

3 3 Delphi 6.01

4 4 Autoliv 5.97

5 5 Dana 5.90

6 6 Goodyear Tire & Rubber 5.70

7 7 Bridgestone 5.52

8 8 ArvinMeritor 5.26

9 10 Federal-Mogul 4.55

10 9 Visteon 4.45

58. Industrial and Farm Equip.

2004/2003 SCORE

1 2 Illinois Tool Works 7.33

2 1 Deere 7.20

3 3 Caterpillar 7.13

4 4 ITT Industries 7.00

5 5 Black & Decker 6.62

6 10 Parker Hannifin 6.39

7 6 American Standard 6.33

8 8 Dover 6.18

9 • York International 5.91

10 9 Cummins 5.78

59. Transportation, Logistics

2004/2003 SCORE

1 1 C.H. Robinson Worldwide 7.54

2 • Sirva 7.52

3 2 Expeditors Intl. of Wash. 6.81

4 3 Alexander & Baldwin 6.33

5 7 Hub Group 5.97

6 6 EGL 5.74

7 5 Pacer International 5.70

8 • Laidlaw International 5.48

9 4 ATA Holdings 5.04

60. Railroads

2004/2003 SCORE

1 2 Norfolk Southern 8.24

2 1 Union Pacific 7.73

3 3 Burlington No. Santa Fe 6.78

4 4 CSX 4.90

61. Delivery

2004/2003 SCORE

1 2 FedEx 8.52

2 1 United Parcel Service 8.50

3 3 Brink's 4.91

4 • U.S. Postal Service 4.11

62. Aerospace, Defense

2004/2003 SCORE

1 1 United Technologies 7.42

2 2 Lockheed Martin 7.05

3 4 Northrop Grumman 6.94

4 6 General Dynamics 6.72

5 7 Textron 6.62

6 5 Boeing 6.52

7 3 Honeywell International 6.48

8 8 Raytheon 6.20

9 9 Goodrich 6.02

10 10 L-3 Communications 6.02

63. Trucking

2004/2003 SCORE

1 1 Yellow Roadway 7.15

2 3 Landstar System 6.91

3 • Werner Enterprises 6.66

4 4 J.B. Hunt Transport Services 6.61

5 8 Ryder System 6.42

6 7 Arkansas Best 6.19

7 2 USF 5.99

8 6 CNF 5.66

9 9 Swift Transportation 4.26

10 10 AMERCO 4.05

64. Automotive Retailing, Svcs.

2004/2003 SCORE

1 1 AutoNation 6.93

2 5 United Auto Group 6.46

3 2 Lithia Motors 6.40

4 4 CarMax 6.37

5 3 Group 1 Automotive 5.32

6 6 Sonic Automotive 4.81

7 7 Asbury Automotive Group 4.46

8 8 Allete 4.16

65. Motor Vehicles

2004/2003 SCORE

1 1 Toyota Motor 7.85

2 3 Honda Motor 7.40

3 4 Harley-Davidson 6.75

4 5 General Motors 6.64

5 2 Paccar 5.88

6 6 Oshkosh Truck 5.80

7 8 Navistar International 5.66

8 9 Ford Motor 5.43

9 • Thor Industries 5.41

10 10 DaimlerChrysler 5.34

• Not ranked last year. Reclassified in airlines since the survey was conducted.