72. Customer Service Manager
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Top 100 rank: 72
Sector: Other
What they do: Develops, tracks and reports key performance measurements for the unit. Develops and implements process and procedures to improve operational efficiency. Oversees cross functional work areas targeted to resolve issues raised by customers. Manages the customer service operations, which deals directly with customers and is the first point of contact.
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Customer Service Manager stats
Median pay
(experienced) |
$67,000 |
| Top pay |
$116,000 |
10-year job growth
(2008-2018) |
18% |
Total jobs
(current) |
200,000 |
| Personal satisfaction |
B |
| Job security |
B |
| Future growth |
A |
| Benefit to society |
C |
| Low stress |
D |
| Flexibility |
B |
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