CTI Group (Holdings) Inc. (OTCBB: CTIG), an international provider of enterprise communications management software and services, carrier class voice over internet protocol (VoIP) management applications, enterprise and carrier class call recording solutions and electronic invoice processing and management (EIM), today announced that its award-winning call recording solution SmartRecord® has received certification for integration with the Avaya Aura IP communications platform. By delivering SmartRecord® alongside Avaya Aura, Avaya resellers will be able to offer a web-based, highly scalable and multi-tenant call recording platform that is able to operate in virtualized (VM) environments.

SmartRecord® delivers a cost effective call recording solution that empowers resellers with its simple, straightforward installation process and self-care upgrade tools. It has been designed to meet the demands of any organization, regardless of size or form, by providing a bespoke and flexible solution that can help open up new markets to the channel. It stands out from other call recording applications in a variety of ways, including:

• VMware certification provides confidence that SmartRecord^® meets the standards demanded by the world's leading virtualization platform
• Extensive multi-tenancy offers flexible administration to support unique divisional and department requirements
• Allows for automatic call categorization to synchronize and simplify business processes to improve workflow
• Dual-tone multi-frequency (DTMF) media clip generation -- by entering a simple soft key sequence at the beginning and end of relevant conversations, users can create media clips with automatic email distribution capabilities

By integrating SmartRecord® with Proteus, CTI Group's call accounting and reporting tool, resellers will be able to offer their customers a complete unified communications (UC) solution. The integration of these applications provides organizations with the business intelligence (BI) and business process management (BPM) tools required to optimize its UC system's efficiency. In addition, this certification will open up a wider range of cost effective value-add opportunities which will lead to increased profit margins while reducing customer churn.

John Birbeck, President and CEO of CTI Group, commented: "The integration with Avaya Aura expands our ability to serve carriers and large enterprises which have a growing requirement for a multi-switch, multi-platform centralized recording environment. When integrated with Avaya Aura, the CTI Group tele-management application suite delivers an integrated workflow solution designed to support the daily business processes of Avaya's customers at the desktop level. This certification exemplifies CTI Group's full commitment to developing our relationship with Avaya, our Avaya channel partners and our product portfolio."

For more information, please visit www.ctigroup.com/us/Call-Recording-System

About CTI Group
CTI Group (Holdings) Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications. CTI Group's SmartBill®, SmartRecord® and Proteus® product suites offer a full array of solutions for traffic analysis, post-billing call analysis, customer care and call recording. CTI Group's products are used by some of the top service providers in North America and the United Kingdom, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group maintains overseas offices in London and Blackburn, UK. For more information, please visit CTI Group's website at www.ctigroup.com.

Safe Harbor Statement
This release may contain "forward-looking" statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of CTI Group or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and (e) any statements using the words "could", "should", "anticipate", "expect", "may", "project", "intend", "will", "believe" or similar expressions. CTI Group's ability to predict projected results or the effect of events on CTI Group's operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. These factors include, but are not limited to: effects of current economic crisis, ability to attract and retain customers to purchase its products, ability to develop or launch new software products, technological advances by third parties and competition, ability to protect the Company's patented technology, ability to obtain settlements in connection with its patent enforcement activities and risks described in CTI Group's annual report on Form 10-K for the year ended December 31, 2009. Readers are referred to documents filed by CTI Group with the U.S. Securities and Exchange Commission, including the Form 10-K for its most year ended December 31, 2009.

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CTI Group contact details:
CTI Group (Holdings), Incorporated
333 North Alabama Street
Suite 240
Indianapolis, IN 46204-1767
USA
Tel: +1 (317) 262-4666
Fax: +1 (317) 262-4849
Email: info@ctigroup.com
CTI Group EMEA
Daisyfield Business Centre
Appleby Street
Blackburn
United Kingdom
BB1 3BL
Tel: +44 (0) 1254 291500
Fax: +44 (0) 1254 291504
Email: info@ctigroupuk.com