The art of negotiation
The art of negotiation
In pursuing a high-stakes deal or just asking for a raise, using the right phrases matters. Herb Cohen, author of "Negotiate This," and advisor to presidents Carter and Reagan, shares his best lines.

  • "How did you come up with that number?" Opens a window into the other side's thoughts.
  • "Where were we?" Look like you care, but not that much.
  • "Let me check with my wife." Or my husband, my boss, my banker. Stops you from saying yes prematurely.
  • "Huh? Wha?" Pretend you don't understand, and others will talk.
  • "If things change, give me a call." Be willing to walk away--and put the burden on them.
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Most stock quote data provided by BATS. Market indices are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer. Morningstar: © 2018 Morningstar, Inc. All Rights Reserved. Factset: FactSet Research Systems Inc. 2018. All rights reserved. Chicago Mercantile Association: Certain market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. Standard & Poor's and S&P are registered trademarks of Standard & Poor's Financial Services LLC and Dow Jones is a registered trademark of Dow Jones Trademark Holdings LLC. All content of the Dow Jones branded indices © S&P Dow Jones Indices LLC 2018 and/or its affiliates.